Vacancy expired!
- Manage a national account portfolio with an emphasis on financial performance, project profitability, revenue forecasting, and customer satisfaction.
- Lead teams of matrixed resources within technical delivery, project management, and pre-sales groups; providing guidance and oversight throughout engagement lifecycles to produce successful outcomes.
- Grow our business profitably by earning customer loyalty that is rewarded with repeat business and deepening relationships.
- Enhance immediate and long-term outcomes through the continuous delivery of high value solutions within customer relationships.
- Proven experience leading project delivery teams and strategies to foster continued client engagement and expanded solution areas.
- Ability to drive engagements to successful outcomes and positive customer experience by managing client expectation and achievement of deliverables.
- Experience with client escalations within large complex professional services projects and programs on a national and global scale.
- Highly skilled in writing reports and/or business correspondence to effectively present information and respond to questions from groups of managers, customers, other employees a plus.
- Knowledge of Professional Services Delivery processes including collaboration with Sales leadership, Service Operations, Executive leadership, Legal, IT, Human Resources, and Finance.
- Ability to manage a portfolio of enterprise client accounts and expand strategic account plans into profitable client engagements.
- Possess strong decision making, time management skills as well as Financial knowledge (P&L Management).
- Provide positive leadership to internal and external stakeholders in matrixed relationships
- Founded in 1988 in Tempe, Arizona
- 11,000+ teammates in 19 countries providing Insight Intelligent Technology Solutions™ for organizations across the globe
- $8.3 billion in revenue in 2020
- Ranked #409 on the Fortune 500, #15 on the CRN Solution Provider 500, 2020 CRN Innovator of the Year Award
- 2020 Intel Innovation Partner of Year, 2020 Microsoft U.S. Partner of the Year and Worldwide Customer Experience Partner of the Year
- Ranked #7 on the 2021 Fortune World's Most Admired Companies (Information Technology Services industry), #70 on the Fortune 100 Best Workplaces for Diversity, #296 on Forbes World's Best Employers (#27 within IT), and #5 on the Phoenix Business Journal 2020 list of Best Places to Work
- Signatory of the United Nations (UN) Global Compact and Affiliate Member of the Responsible Business Alliance
Vacancy expired!