HR Specialist

In this position, you'll be a trusted advisor to our clients, using your HR experience, product expertise and consulting skills to solve their most critical business challenges.RESPONSIBILITIES:Serve as an expert to customers supporting most complex products/technologiesUse specialized depth and/or breadth of expertise to service our largest clientsInterpret internal or external business issues and recommend solutions/best practices to leadership and to clientsSolve client problems; taking a broad perspective to identify solutionsWork independently to resolve issues and provide solutions, with guidance in only the most complex situationsShare knowledge and best practices with less experienced Consultants and SpecialistsWork proactively with clients to provide information, best practices and training on company solutionsQUALIFICATIONS REQUIRED:Bachelors degree requiredPHR/SPHR certification and/or Masters degree in relevant fieldAt least 5 years of professional consulting experience or equivalent experience as a practitioner in a systems-related organizationAt least 7 years of experience in a customer service or human resources environment, with proven ability to produce positive resultsPREFERRED QUALIFICATIONS:Preference will be given to candidates who have the following:Strong client relationship and interpersonal skillsProven ability to lead conversations with executive-level client contactsExcellent analytical and time management skillsNegotiation and problem solving skillsExcellent communication skills both verbal and written including strong skills in persuasion and motivation