ERetail Media Business Operations Director

Job Description

We're looking for a dynamic leader who can form strong relationships with our eRetail client and drive value with a passion for problem solving with the best and brightest in the Retail Media Network space. You will implement, lead, and grow client engagement models for one of Merkle’s key strategic accounts as part of our New Stream Mediacapability. As a Director, you willinspireand motivatetheteam to deliver high client satisfaction by managing client expectations while driving towards exceeding marketing business goals for the client.

• Establish and maintain strong, strategic partnerships with the client by ensuring the successful execution of deliverables and putting forth recommendations related to applied strategy using their CRM and/or industry knowledge.
• Manage integration of cross-capability teams including marketing strategy, creative, technology, media, and production to deliver seamless execution of all CRM initiatives
• Plan and implement digital strategies by working closely with marketing strategy team and media agencies
• Consult for digital campaigns that include display, landing pages, online user experiences, online video, email, portal advertising, paid search and social
• Ask questions and think strategically relative to CRM campaigns on topics including creative, production, segment performance and data processing, and results analysis
• Navigate matrixed organization to lead teams across functional areas, ensure all members are meeting deliverables, and resolve all issues both with client and internally relative to all facets of client engagement
• Effectively lead and work with brand marketing strategies that includes diversity and ethnicity strategic objectives for data, creative, and segmentation considerations

Qualifications

• 7 years of experience in client services/account management in an advertising agency, marketing company, or client-side marketing department with a working knowledge of:
  • Digital Media landscape (programmatic, paid social, paid search)
  • eRetail, CPG, Retail Media Networks, Shopper Marketing
  • Relationship/Client Management
  • Account Planning and strategy
  • Understanding of data analytics for multi-channel results analysis
• Demonstrated team leadership (internal and client)
• Business acumen to develop and manage budgets/forecasts/pro forma
• Demonstrated collaborative approach to success through partnerships, where individual success is part of team and client success.

Additional Information

Dentsuis a modern marketing solutions company. Our mission is to help clients navigate, progress and thrive in a world of change. Businesses rely on our integrated network of agencies and specialized practices to champion meaningful progress through creative, media, commerce, data and technology. Part ofDentsuGroup, our global network comprises 66,000 diverse people in 143countries, who are dedicated to teaming for growth and good. Some of our award-winning agencies include 360i, Carat,dentsumcgarrybowen, DEG,dentsuX, iProspect and Merkle. Follow us on Twitter @DentsuUSA and visitdentsu.com/us.

Employees from diverse or underrepresented backgrounds encouraged to apply.

Dentsu(the "Company") is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company,on the basis ofage, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any otherlegally-recognizedprotected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Pleasecontact[emailprotected]if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company to which you are applying.

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