Senior Account Manager

Under direction of the Account Director, the Senior Account Manager services the needs of the client throughout the length of an engagement, and acts as a liaison among the internal departments to gather and communicate all relevant facts needed to deliver on the client’s needs. The Senior Account Manager is responsible for reviewing all major milestone deliverables prior to client submission, and shares in accountability for all client deliverables. Key Responsibilities:Manages tactical initiatives for the Client's business; maintains a focus on the short-term deliverables, concurrent with a firm understanding of client's long-term goals.Communicate regularly with client on status, time-line, budget, deliverables, performance  reporting, competitive intelligence analysis and other follow-up items.Assists Account Director in preparation of presentations and other materials needed for client meetings or demonstrations.Coordinating client/brand team meetings, including project kick-off meetings, weekly update meetings and periodic update meetings with the client.Submits advertising/marketing campaign proposals, suggested concepts, and estimated budgets to client for approval in conjunction with Account Director.Coordinate and participate in all internal client-related meetings, keeping on top of client's projects and current status; responsible for related internal follow-up.Work closely with internal Media, Creative and the Design departments to monitor and direct as necessary the day-to-day project flow. Provide clear and timely direction to all other agency departments: team meetings, work order process with Project Managers, banner checking, creative/media briefs, task/status reports, contact reports, planning documents, or similar communication vehicles.Works with Customer Insights Group to ensure timely, insightful client reporting, campaign flighting and relevant research opportunities.Supports billing and financial reconciliation activities, including monthly revenue recognition and projection direct responsibility.Responsible for maintaining internal client files on company network and updating information sharing archive.Seeking knowledge and experience in online advertising, website development, and email/relationship marketing initiatives. Must possess strong verbal and written communication skills, interpersonal skills, a positive attitude, and the ability to thrive in a collaborative agency environment.The ability to successfully organize, prioritize and manage multiple projects in a deadline-driven environment is a must.Effective problem-solving skills, specifically the ability to assess situations, evaluate options, make decisions, draw conclusions, and exercise judgment, are required.