Job Details

ID #2664790
State California
City Alhambra
Full-time
Salary USD TBD TBD
Source Kelly Services
Showed 2019-08-29
Date 2019-08-30
Deadline 2019-10-29
Category Et cetera
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Senior Customer Service Rep

California, Alhambra 00000 Alhambra USA

Vacancy expired!

Job DescriptionCustomer service representative openings offering competitive pay and flexible shift in AlhambraSr CSR Serves as primary point of contact for access to academic medical centers:

Answers, screens and directs incoming and outgoing telephone calls, electronic messages and other web-based communications using a call management system.

Responds to basic inquires and refers other inquires to appropriate medical personnel.

Contacts and distributes messages to medical personnel using a variety of electronic methods including text, voice and email systems.

Schedules and confirms initial and follow-up medical appointments, registers patients and performs insurance verification.

RequirementsHigh school diploma or equivalent/GED required . Vocational certificates in healthcare preferred: appoint scheduling, registration, insurance verification, medical assistant preferred. Associates- or Bachelors- degree in healthcare, business or operations field strongly preferred.2 years of experience working in a call center and/or in a healthcare customer service department/environment (or combination of that equals two or more years) required. Knowledge of HIPPA compliance and various health insurance types preferred. Demonstrated interpersonal skills.

Ability to multi-task.

Knowledge of medical terminology strongly preferred.

Excellent verbal and written communication skills.

Demonstrated knowledge of high-level computer literacy with practice management scheduling systems preferred.

Bilingual: Spanish, Chinese and other languages preferred.

HighlightsKelly Services is a global leader in workforce management solutions offering staffing services to top companies across a variety of industries.As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit kellyservices.com and connect with us on Facebook , LinkedIn and Twitter .Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is committed to employing a diverse workforce. Equal Employment Opportunity is The LawWhy Kelly ® ?At KellyServices ® , we work with the best. Our clients include 95 of the Fortune100 ™ companies, and more than 70,000 hiring managers rely on Kelly annually to accessthe best talent to drive their business forward. If you only make one career connection today, connectwith Kelly.AboutKelly Services ®As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 peoplearound the world and have a role in connecting thousands more with work through our global network oftalent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter .Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and iscommitted to employing a diverse workforce. Equal Employment Opportunityis The Law.

Vacancy expired!

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