Vacancy expired!
- BS/BA degree in related discipline OR equivalent work experience
- 3 years of working experience
- Working experience supporting end-user computing devices
- Working experience working with incident, problem, and change management,
- Working experience in an ITIL-based environment
- Working experience as a participant in a change management process
- Working experience of Microsoft Office products
- Technical certification.
- Willingness to travel up to 25%.
- Ability to walk, stand, squat, kneel and climb to perform essential job duties required to troubleshoot, repair, and maintain technology equipment
- Excellent customer service skills required. The ability to meet SLAs and update customer with progress.
- Additional Tech Certification: A+, Network+, MCP, MCDST
- Apple Certified Support Professional (ACSP)
- Network certificates
Vacancy expired!