Vacancy expired!
DescriptionRobert Half Technology is seeking a skilled Helpdesk/Desktop Support Technician in Brea, California! Desktop Support Technician responsibilities include:Providing level 2 and 3 support to internal users via phone, remote control tools and email for a wide range of hardware and software technology issues in a high volume, fast paced environment.Conduct Initial triage of incoming end-user computer issues and problems.Requires quick problem/issue identification.Formally document all problem tickets per a predefined, standardized process.Accept responsibility/ownership for all assigned problem tickets from creation to resolution or to the point of escalationIf you are interested, please send your updated resume to valerie.montoya@rht.comRequirementsDesktop Support Technicians must have:1-3 years previous experience in a fast paced high call volume technical help desk position1+ years of experience with the set-up of workstations for desktops, laptops and PC'sMicrosoft Office and Active Directory requiredExcellent communication skills requiredMust have experience using remote desktop toolsExperience with help desk call tracking systems requiredMust have working knowledge of Microsoft applications and operating systems as well as troubleshooting methodsAdministrating Active Directory, adding/deleting users and password resetsKnowledge and experience using ticketing systemsA+ certification highly desired, but not preferredIf you are interested, please send your updated resume to valerie.montoya@rht.comTechnology doesn't change the world. People do.As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person. Leader among IT staffing agenciesThe intersection of technology and people it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call. We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.Apply for this job now or contact our branch office at 888-490-4429 to learn more about this position.All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.© 2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.Location: Brea, CADate Posted: May 24, 2019Employment Type: ContractJob Reference: 04810-9501971938Staffing Area: Technology & IT
Vacancy expired!