Sales Associate Senior Nf2

SALES ASSOCIATE SENIOR NF2Department of the NavyU.S. Marine CorpsTWENTY NINE PALMS MCCSOverview

##### Open & closing dates

05/03/2019 to 05/13/2019

##### Service

Competitive

##### Pay scale & grade

NF 02

##### Salary

$14.42 to $14.42 per hour

##### Appointment type

Permanent

##### Work schedule

Part-TimeLocation1 vacancy in the following location:-Bridgeport, CA 1 vacancyRelocation expenses reimbursedNoTelework eligibleNo- DutiesSummaryMarine Corps Community Services (MCCS) is looking for the best and

brightest to join our Team! MCCS is a comprehensive program that

supports and enhances the quality of life for Marines, their

families, and others in the Marine Corps Community. We offer a team

oriented environment comprised of military personnel, civilian

employees, contractors and volunteers who keep the organization

functioning smoothly and effectively.Learn more about this agencyResponsibilitiesResponsible for providing advanced product knowledge, educated

recommendations and Dress Blue Experience to all customers

throughout their Marine Corps Exchange shopping experience.

Responsible for meeting personal and department sales goals. Coach

Sales Associates on product knowledge areas related to particular

categories such as: electronics, shoes, jewelry/accessories,

firearms, military clothing or other assigned areas. May be

scheduled at the checkout, other departments sales areas, specialty

category or customer service desk for coverage. Reports to the Sales

Manager.Takes advantage of all training opportunities to develop selling

skills in product categories. Works with Team Members to develop

their product knowledge within the category. Remains committed to

learning about the brands and products sold within the store.

Educates customers on product questions and provides suggestions

when needed. Relays customer comments and concerns to the Sales

Manager. Identifies opportunities to produce add-on sales through

suggestive and consultative selling. Ensures all sale, ad and

promotional items are signed and placed according to brand

standards. Works with the Sales Manager to achieve daily and weekly

sales goals. Assists Sales Managers and Brand Integrity Manager in

the planning and execution of all corporate sales programs,

promotions and other events where merchandise is involved. Builds

and nurtures loyal MCX customers.Encourages and empowers all team members to identify opportunities

to resolve customer problems and concerns before they happen.

Communicates any outstanding problem resolution issues with the

Experience Manager. Understands and articulates all MCX value

stories, programs and promotions. Recognizes the core values and

mission of the Marine Corps Exchange. Identifies and reduces all

risks of loss and/or theft. Actively engages in organizational

training opportunities that develop personal and professional skills

related to: time management, emotional intelligence, interpersonal

skills, career planning, public speaking and small group leadership.

Participates in all corporate-led training programs and works with

Training Specialist to set training goals and manage training

compliance, licenses and certifications and position-based learning

plans.Provides World Class Customer Service with an emphasis on courtesy.

Delivers a Dress Blue Experience to all customers throughout the

store. Proactively engages all customers in conversation. Addresses

customers by rank when appropriate. Offers assistance and suggestive

selling advice as the customer progresses throughout their shopping

experience at various connecting points such as the fitting room.

Assists customers and communicates positively in a friendly manner.

Understands and operates within all service policies and exercises

an “I can DO that!” mentality when a customer problem occurs.

Follows up with customers to ensure their problems were resolved.

Takes action to solve problems quickly. Alerts the higher-level

supervisor, or proper point of contact for help when problems arise.

Adheres to safety regulations and standards. Promptly reports any

observed workplace hazards, and any injury, occupational illness,

and/or property damage resulting from workplace mishaps to the

immediate supervisor. Adheres to established standards of actively

supporting the principles of the EEO program and prevention of

sexual harassment.May handle customer special orders and merchandise requests. May

require food handling safety training, handling and certification.

May require training and handling of Western Union and other

customer services offered. May require light custodial duties, light

lifting of merchandise, stocking, setting planograms, price changes,

inventory counts and corrections. May have keyholder responsibility.Performs other duties as assigned. This is a white-collar position

where occasional lifting up to 20 lbs. may be required.Travel Required25% or less - VariesSupervisory statusNoPromotion PotentialNA

#### Job family (Series)

2091 Sales Store Clerical- RequirementsConditions of Employment

See Duties and Qualifications

EVALUATIONS:QualificationsMINIMUM QUALIFICATIONS:At least one year of experience working in customer sales required.

Demonstrated knowledge of selling techniques. Ability to train

operating standards and procedures for sales, signing, merchandising

and store brand and work within the position to execute these

standards properly and coach others within the team to do so with a

high degree of skill and confidence. Ability to work in a high

performance atmosphere with commitment to service and sales goals.

Replenishment and merchandise management knowledge preferred.

Attention to detail is required.EducationAdditional informationGENERAL INFORMATION: Applicants are assured of equal

consideration regardless of race, age, color, religion, national

origin, gender, GINA, political affiliation, membership or

non-membership in an employee organization, marital status, physical

handicap which has no bearing on the ability to perform the duties

of the position. This agency provides reasonable accommodations to

applicants with disabilities. If you need a reasonable accommodation

for any part of the application and hiring process, please notify

the agency. The decision on granting reasonable accommodation will

be on a case-by-case basis.It is Department of Navy (DON) policy to provide a workplace free of

discrimination and retaliation. The DON No Fear Act policy link is

provided for your review: https://www.donhr.navy.mil/NoFearAct.asp.As part of the employment process, Human Resources Division may

obtain a Criminal Record Check and/or an Investigative Consumer

Report. Employment is contingent upon the successful completion of a

National Agency Check and Inquiries (NACI). For all positions

requiring access to firearms or ammunition, the Federal Government

is prohibited from employing individuals in these positions who have

ever been convicted of a misdemeanor crime of domestic violence, or

a felony crime of domestic violence adjudged on or after 27

November 2002. Selectees for such positions must submit a completed

DD Form 2760, Qualification to Possess Firearms or Ammunition,

before a final job offer can be made.Direct Deposit of total NET pay is mandatory as a condition of

employment for all appointments to positions within MCCS.Required Documents:Education/certification certificate(s), if applicable.If prior military, DD214 Member CopyThis activity is a Drug-free workplace. The use of illegal drugs by

NAF employees, whether on or off duty, cannot and will not be

tolerated. Federal employees have a right to a safe and secure

workplace, and Marines, sailors, and their family members have a

right to a reliable and productive Federal workforce.Involuntarily separated members of the armed forces and eligible

family members applying through the Transition Assistance Program

must submit a written request/statement (may be obtained from the

MCCS Human Resources Office) and present ID card with "TA" stamped

in red on front of card.INDIVIDUALS SELECTED FROM THIS ANNOUNCEMENT MAY BE CHANGED TO

PART-TIME OR FULL-TIME AT MANAGEMENT'S DISCRETION WITHOUT FURTHER

COMPETITION.ALL ONLINE APPLICATIONS MUST BE RECEIVED BY 1159PM EASTERN

STANDARD TIME (EST) ON THE CLOSING DATE LISTED IN THE JOB POSTING.How You Will Be EvaluatedYou will be evaluated for this job based on how well you meet the

qualifications above.Your application/resume and supporting documentation will be used to

determine whether you meet the job qualifications listed on this

announcement. This vacancy will be filled by the best qualified

applicant as determined by the selecting official.Background checks and security clearanceSecurity clearanceNot RequiredDrug test requiredNo- Required DocumentsVaries - Review "OTHER INFORMATION"If you are relying on your education to meet qualification requirements:Education must be accredited by an accrediting institution

recognized by the U.S. Department of Education in order for it to be

credited towards qualifications. Therefore, provide only the

attendance and/or degrees from schools accredited by accrediting

institutions recognized by the U.S. Department of Education.Failure to provide all of the required information as stated in this

vacancy announcement may result in an ineligible rating or may

affect the overall rating.- BenefitsA career with the U.S. Government provides employees with a

comprehensive benefits package. As a federal employee, you and your

family will have access to a range of benefits that are designed to

make your federal career very rewarding. Learn more about federal

benefits.The Federal government offers a number of exceptional benefits to

its employees. Benefits you get to enjoy while working at MCCS

include but are not limited to: Stability of Federal Civilian Service People with passion for doing work that matters Quality of Work Life Balance Competitive Pay Comprehensive Benefit Packages Marine Corps Exchange and Base Facility PrivilegesReview our benefitsEligibility for benefits depends on the type of position you hold

and whether your position is full-time, part-time, or intermittent.

Contact the hiring agency for more information on the specific

benefits offered.- How to ApplyAll applications must be submitted online via the MCCS Careers

website: www.usmc-mccs.org/careersResumes/applications emailed or mailed will not be considered for

this vacancy announcement. To be considered for employment, the

application or resume must be submitted online by 11:59 PM (EST) on

the closing date of the announcement.Note: To check the status of your application or return to a

previous or incomplete application, log into your MCCS user account

and review your application status.Agency contact informationTWENTY NINE PALMS MCCSPhone760/830-4606Email29palms.vacancies@usmc-mccs.orgAddressTWENTY NINE PALMS MCCS

MARINE CORPS COMMUNITY SERVICES

ATTN: PERSONNEL OFFICER

TWENTYNINE PALMS, CA 92278

USALearn more about this agencyNext stepsAll applicants who submit an application via our Careers page at

www.usmc-mccs.org/careers will be able to view their application

status online.- Fair & TransparentThe Federal hiring process is setup to be fair and transparent.

Please read the following guidance.Equal Employment Opportunity PolicyThe United States Government does not discriminate in employment on

the basis of race, color, religion, sex (including pregnancy and

gender identity), national origin, political affiliation, sexual

orientation, marital status, disability, genetic information, age,

membership in an employee organization, retaliation, parental

status, military service, or other non-merit factor.

Equal Employment Opportunity (EEO) for federal employees & job

applicants

Reasonable Accommodation PolicyFederal agencies must provide reasonable accommodation to applicants

with disabilities where appropriate. Applicants requiring reasonable

accommodation for any part of the application process should follow

the instructions in the job opportunity announcement. For any part

of the remaining hiring process, applicants should contact the

hiring agency directly. Determinations on requests for reasonable

accommodation will be made on a case-by-case basis.A reasonable accommodation is any change to a job, the work

environment, or the way things are usually done that enables an

individual with a disability to apply for a job, perform job duties

or receive equal access to job benefits.Under the Rehabilitation Act of 1973, federal agencies must provide

reasonable accommodations when:

An applicant with a disability needs an accommodation to have an

equal opportunity to apply for a job.

An employee with a disability needs an accommodation to perform

the essential job duties or to gain access to the workplace.

An employee with a disability needs an accommodation to receive

equal access to benefits, such as details, training, and

office-sponsored events.

You can request a reasonable accommodation at any time during the

application or hiring process or while on the job. Requests are

considered on a case-by-case basis.Learn more about disability employment and reasonable accommodations

or how to contact an agency.Legal and regulatory guidance

Financial suitability

Social security number request

Privacy Act

Signature and false statements

Selective Service

New employee probationary period

This job originated on www.usajobs.gov. For the full announcement and to

apply, visit www.usajobs.gov/GetJob/ViewDetails/532650400. Only resumes

submitted according to the instructions on the job announcement listed

at www.usajobs.gov will be considered.