Customs Brokerage Agent

Job Description

• Ensure smooth and timely customs process flow
• Ensure accurate and timely client billing
• Ensure compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations (eg. OEA) or customer policies / requirements
• Track and trace Customs files
• Interact with our customers in arranging their international shipments, meeting customer service standards thus maintaining strong relationships
• Attend any customs inspections or present documents to customs authorities when such are requested
• Act as the liaison between the customs authorities (or other government agencies and customers
• Understand all the elements of the import and export customs DLSOP (Desk Level Standard Operating Procedure) and correctly interpret this information to fulfill our customers’ instructions and expectations

Qualifications

• 6 months to 1 year related experience and/or training; or equivalent combination of education and experience
• Good knowledge of customs brokerage process and system essentials and legislation, especially with regards to classification, valuation and origin
• Understanding of ocean and air documentation process
• Knowledge of air, road and ocean transport
• Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
• Pro-active, strong organizational skills
• Good computer skills (Excel, Word, PowerPoint)

• Customs Brokerage Lead Agent, Supervisor and Manager

Additional Information

Expeditors offers excellent benefits

• Paid Vacation, Holiday, Sick Time
• Health Plan: Medical, Prescription Drug, Dental and Vision
• Life and Long Term Disability Insurance
• 401(k) Retirement Savings Plan (US only)
• Employee Stock Purchase Plan
• Training and Personnel Development Program

All your information will be kept confidential according to EEO guidelines.