Job Details

ID #2648305
State California
City Burlingame
Full-time
Salary USD TBD TBD
Source Sutter Health
Showed 2019-08-22
Date 2019-08-23
Deadline 2019-10-22
Category Et cetera
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Patient Service Representative

California, Burlingame 00000 Burlingame USA

Vacancy expired!

Position Overview:Job Summary:Provides clerical support

by answering telephones, scheduling and registering patients. Verifies

insurance coverage, obtains patient demographics, ensures necessary authorizations

are obtained prior to patient visits, and may troubleshoot billing problems.Core Responsibilities:

Enters information into the computer system, includingpatient information and insurance. May forward insurance information to theappropriate department.

May act as receptionist for department, answering phones,greeting visitors and responding to questions.

Contacts other departments to assure coordination of appointmentsand information needed.

May trouble-shoot billing related problems. May work withbilling staff to resolve problems and maximize reimbursement. Arranges paymentplans with patients when necessary following proper procedures. May assist billing staff in reimbursementfollow-up issues.

May provide administrative assistance such as typing,copying, filing, opening and distributing mail, scheduling for department staff.May order equipment and supplies.

May obtain or deliver medical items such as film, testresults, prior files.

May assemble chart and request and organize incomingrecords.

May perform special tasks/projects as assigned.

In addition to the key accountabilities listed, employeesworking in this position are expected to accept and perform other duties asrequested.

Skills and Knowledge:

Knowledge of managed care, Medi-Cal, Medicare eligibility,authorization and billing requirements and physician billing procedures.

Knowledge of Microsoft Office programs including Excel,Word, Access or similar programs.

Medical billing skills sufficient to coordinateauthorization and billing requests.

Basic knowledge of English language, grammar andcomposition.

Ability to identify problems, prioritize, problem solve.

Excellent interpersonal and customer service skills.

Basic keyboarding and computer skills.

Basic math skills demonstrating accuracy and attention todetail.

Qualifications:Education Requirements:

HS Diploma or equivalent experience/education required. BA preferred.

Experience:

Experience in a high volume specialty physician practice office as typically acquired in one year.

Experience in medical office setting and IDX setting desired.

Organization: Palo Alto Medical FoundationEmployee Status: RegularBenefits: YesPosition Status: Non-ExemptUnion: NoJob Shift: DayShift Hours: 8 Hour ShiftDays of the Week Scheduled: Monday-FridayWeekend Requirements: NoneSchedule: Full TimeHrs Per 2wk Pay Period: 80All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, marital status, sexual orientation, registered domestic partner status, sex, gender, gender identity or expression, ancestry, national origin (including possession of a driver's license issued to individuals who did not present proof of authorized presence in the U.S.), age, medical condition, physical or mental disability, military or protected veteran status, political affiliation, pregnancy or perceived pregnancy, childbirth, breastfeeding or related medical condition, genetic information or any other characteristic made unlawful by local, state, or federal law, ordinance or regulation. External hires must pass a background check/drug screening. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state, and local laws, including but not limited to the San Francisco Fair Chance Ordinance.

Vacancy expired!

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