Sr. Manager, Operational Excellence

We’re looking for a highly driven, process-minded professional with an inventory control background to play a pivotal role in our global ERP rollout. In this role, you will partner across Supply Chain, Finance, Sales Operations, Production, Planning, Accounting and other functions to design, document, and implement best-in-class processes that elevate accuracy, efficiency, and visibility across the business. You will act as the connective tissue between business teams and technology to ensure our ERP implementation unlocks meaningful operational improvement—not just a system replacement. What you’ll get to do:  Process Design & Optimization Support end-to-end process mapping for all functions impacted by the ERP rollout. Conduct gap analyses to identify inefficiencies, bottlenecks, and improvement opportunities. Recommend process redesigns that align with operational best practices and future scalability. Ensure processes are standardized globally while supporting required regional variations. ERP Implementation Support Translate business requirements into system requirements in partnership with IT and ERP consultants. Review functional specifications, participate in system configuration workshops, and validate solutions. Support data governance standards and help ensure high-quality data inputs for system success. Inform UAT (User Acceptance Testing) planning, scenario creation, and execution with business stakeholders. Change Management & Training Develop process documentation, SOPs, and training materials for end users. Conduct workshops and training sessions to ensure smooth adoption and confidence. Serve as an internal evangelist for process discipline and continuous improvement. Cross-Functional Leadership Facilitate decision-making across diverse teams to align on new workflows and ownership. Coordinate with project management to maintain timelines, risk mitigation plans, and status updates. Ensure business teams are prepared for each ERP phase (design, build, test, cutover, hypercare). Continuous Improvement & KPIs Establish operational KPIs tied to the ERP transformation. Monitor post-go-live performance and lead targeted improvements. Build a culture of operational rigor, root-cause analysis, and continuous improvement.