Vacancy expired!
- Administers and monitors all Apple/Mac/iPhone/iPad systems such as Jamf, Apple Business Manager, Adobe Creative Suite and any associated systems and services.
- Develops new system and application implementation plans, custom scripts and testing procedures to ensure operational reliability.
- Trains technical staff in how to use new software and hardware developed and/or acquired.
- Performs troubleshooting as required.
- Develops procedures to maintain security and protect systems from unauthorized use.
- Provides technical administration in activities associated with identification, prioritization and resolution of issues within the Apple/Mac/iPhone eco-system.
- Demonstrates consistent professional and superior customer service and interpersonal skills
- Executes department projects as assigned and develops department standards and procedures
- Performs all other duties as assigned by the supervisor and or manager
- Thorough understanding of Jamf Suite including Jamf Portal, Jamf Admin and Jamf Composer
- Reporting and creating of .pkg & .dmg files, building software distribution policies and creating smart groups
- Thorough understanding of the macOS recovery partition as well as restoring Macs using internet recovery
- Mac OS file directory structure (/Users, /Library, /Applications, /System) and the role of these directories.
- Thorough understanding of APFS format & structure as well as Parallels Desktop for running Windows apps
- Common Apple Network Protocols - AFP/IP, NFS, Samba, VNC, FTP
- Knowledge of configuring 10GB fiber connectivity to the desktop on Macs and LPD printer configuration
- Important Unix commands in the macOS terminal
- Ability to manage Apple Enterprise Developer Account
- Identify Apple product model hardware and security chipset
- Ability to support and manage various centralized services including LAN-based files servers, cloud-based file services, and Jamf distribution point connecting with multiple different protocols
- Familiarity with digital audio workstation software (DAW), Adobe Creative Suite (Premiere Pro, PhotoShop, Illustrator, InDesign, Acrobat Pro), font management, and other products crucial to busy print and dynamic media departments.
- Familiarity with various video/audio formats, sample rates, A/D conversion and Apple Core Audio
- Thorough understanding of iOS MDM (iPads/iPhones)
- Working knowledge of Azure Automation, PowerShell and other scripting tools and languages
- Thorough understanding of Active Directory & cloud Interfaces (ADFS) including Okta MFA
- Knowledgeable in network (wired/wireless) components and interfaces
- Able to produce professional documentation for standards, policies and procedures
- Associates degree, Bachelor's degree or equivalent work experience, required.
- Minimum 5 years work experience, in a corporate environment of 200 or more users.
- Certifications such as Microsoft Certified Solutions Expert (MCSE), CompTIA Server+, JAMF Certified System Administrator, Red Hat Certified System Administrator, Red Hat Certified Engineer and VMware Certified Professional helpful.
- Experience in complex systems design, programming and systems software helpful.
- Knowledge of: Programming languages and operating systems; current equipment and technologies in use; Unix/Windows/MAC system administration, enterprise backup and recovery procedures, and system performance monitoring tools.
Vacancy expired!