Job Details

ID #8395161
State California
City Chatsworth
Full-time
Salary USD TBD TBD
Source Robert Half International
Showed 2021-01-20
Date 2021-01-20
Deadline 2021-03-21
Category Et cetera
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Customer Service Manager

California, Chatsworth, 91311 Chatsworth USA

Vacancy expired!

DescriptionA busy manufacturing firm based in the San Fernando Valley is seeking a talented Customer Service Manager to join their operations immediately.Essential Responsibilities and Tasks: Manage the customer service team, the central processing of orders, and coordinate customer service efforts. Direct the activities of all customer service representatives with an emphasis on growing sales and net profits while continuously improving service. Work closely with Logistics and manufacturing teams ensuring proper process flow, streamlining communication and processes, and focusing on programs and initiatives. Create and implement ideas for process improvement to increase business efficiency and productivity. Manage the onboarding of customers to the central ordering platform. Ensure optimum performance in customer satisfaction and order accuracy and efficiency. Act as liaison with other departments to address and resolve internal and external customer and sales issues in a timely manner. Develop and enhance customer relationships to support the development and execution of growth strategies. Create a positive and professional environment while building a high performing team. Ensure that all reporting personnel have received the training necessary to safely and effectively perform.RequirementsExperience Experience in Personal Care or Contract Manufacturing REQUIRED Experience leading teams or managing direct reports. Experience implementing process flow improvements. High organizational skills Ability to prioritize efficiently. Demonstrated ability to work in a fast-paced environment. Excellent interpersonal communication skills Proven leadership skills Strong analytical skillsOfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.© 2020 OfficeTeam. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).Salary: $23.75 - $27.50 / HourlyLocation: Chatsworth, CADate Posted: January 19, 2021Employment Type: Temp to HireJob Reference: 00480-0011674612Staffing Area: Office u0026 Administrative

Vacancy expired!

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