Job Details

ID #2475976
State California
City Chico
Full-time
Salary USD TBD TBD
Source California
Showed 2019-06-23
Date 2019-06-21
Deadline 2019-08-20
Category Customer service
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Call Center Representatives! (Los Molinos)

California, Chico 00000 Chico USA

Vacancy expired!

Job ads today over promise and under deliver, causing high turnover rates and/or an unhappy workforce. If you know what I am talking about, this may be the place for you! I promise three things, Growth, Fun, and Tools to serve our clients with excellence! We are a locally owned and operated plumbing, heating and air conditioning company proudly serving The North State for over 25yrs. We offer room for growth, advancement and we have a fun, family orientated atmosphere! We provide first-in-class service to our clients and accept nothing less.

We demand excellent service to our clients. Over the phone, you will be the first person to speak with our client. Although we have high expectations, we will give you all the tools and training to be successful. Do you have the ability to pick up the phone all day and show empathy? Do you have the desire to help people?

Your overall job is to keep our field staff working.

Our phones ring with clients requesting service all day. Most of the time you will be taking inbound calls. However, appointments fall off the schedule too and then we have a field employee with a hole in their day. You will utilize our extensive software system to make calls and get your teammate in a home and not sitting on the side of the road. Our schedule is like a game of Tetris. We need to move fast to keep our day built for success.

Are you that person? Can you think quickly? Can you take control and find a solution? We have a gold mine of calls to be made. Do you have the confidence and talent to make the call and book the appointment? We need a calm and cool person to assure the day runs flawlessly. When the schedule changes, falls apart, overbooks, etc. you will be part of the team that fixes it. Your work will shield the field team from knowing anything is less than perfect. You will be the go-to guy or gal when we need a rabbit pulled from the hat!

Compensation: $12-$15+/Hr. DOE

Benefits (Full Time)

Medical Insurance

Dental Insurance

Vision Insurances

401(k) with company match up

Paid time off

Holiday pay

3 Day bereavement Pay

Paid training

To apply, forward your resume. We look forward to meeting you.

Vacancy expired!

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