Do you want to make a difference in the lives of those who have suffered a catastrophe? Our growing Restoration Company is looking for a Job File Coordinator to join our team!
We're seeking someone who is great on the phone, has excellent analytical skills, is exceptionally detail-oriented, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you'll thrive in this work environment. Our idea of the ultimate candidate is one who is proactive, is experienced, truly enjoys providing superior service, and loves taking ownership. Are you highly dependable and excited about routinely exceeding expectations? Then you may be our perfect hero!
Answer multi-line phone system
Maintain job files
Create preliminary estimate
Daily job file coordination
Maintain internal and external communications
Schedule and dispatch production staff
Receive new loss information from customer, and maintain a positive first impression with customers
Assist other departments, as needed
1+ year(s) of administrative or office-related experience
Experience in service industry environment a plus
Outstanding written and verbal communication skills, including proper pronunciation and grammar, and a consistently courteous and professional tone of voice at all times
Positive "can-do" attitude
Polite, confident, and excellent customer service skills, including listening and questioning skills
Ability to remain calm and professional during tense or stressful situations
Excellent organizational skills, strong attention to detail, and confident problem-solving skills
Very self-motivated and goal-oriented
Ability to multi-task
Capability to work in a fast-paced, team-oriented office environment
Proficiency in Microsoft Office (i.e.,Word, Excel)
Ability to learn new software, including Xactimate® and proprietary software
Minimum of HSD/GED preferred
Background check and drug screen will be conducted in accordance with local laws and regulations.
40 hours/week, flexible to work overtime and weekends when required
Vary between 7 a.m. and 6 p.m.
Salary is commensurate with experience. Benefits include medical, dental, vision, vacation, holiday pay, life, and 401k. (Service time requirements apply)
This is a great opportunity to help those in need when a natural disaster strikes! You will be making a difference each and every day. We have a sincere drive towards the goal of helping make water, fire and mold damage "Like It Never Even Happened"!
To Apply: Please submit resume. Be prepared to schedule a date & time to come into our office to fill out an application. Our office is located in Chico, Ca and open M-F 8am-5pm.