Job Details

ID #2679321
State California
City Concord
Full-time
Salary USD TBD TBD
Source Robert Half International
Showed 2019-09-04
Date 2019-09-05
Deadline 2019-11-03
Category Et cetera
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Customer Service Representative

California, Concord 00000 Concord USA

Vacancy expired!

DescriptionLocal Education company is in need of a customer service representative. In this position you will be in charge of handling inbound calls, assisting with resolving customer issues and questions, as well as any follow up data entry and email communication necessary. This position is from 6am-3pm Monday-Friday and is anticipated to last 3 months. Must be comfortable on the phones all day as well as dealing with upset or confused customers. This position is great for someone who is interested in immediate work that can keep them busy through the end of the year.If you are interested in this opportunity, please email your resume to amber.davey@officeteam.comRequirements

Comprehensive knowledge of Call Center Customer Service

Customer service and office administrative skills

Excellent verbal and written communication skills

Strong proficiency in Excel and other Microsoft Program skills required

Proven ability to navigate multiple computer systems, applications, and utilize search tools to find information

Ability to simplify complex problems and build solutions

2+ years' experience with performing in a goal-driven & customer-focused environment preferred

Demonstrated ability to interact effectively with internal and external partners and clients/customers

Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

Supportive, positive attitude with a professional demeanour applied to all tasks

Proven experience going the extra mile to solve complex customer inquiries via extensive research

OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.Apply for this job now or contact us today at 888.490.4154 for additional information.All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.© 2019 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.Salary: $15.00 - $16.00 / HourlyLocation: Concord, CADate Posted: September 4, 2019Employment Type: TemporaryJob Reference: 00470-0011149772Staffing Area: OfficeTeam

Vacancy expired!

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