Vacancy expired!
RESPONSIBILITIES:Kforce's client is looking for an experienced Field Support Technician to join their growing team in Concord, CA. The Field Support Tech in this role will be supporting client locations in Silicon Valley, Palo Alto, Burlingame, Saratoga, San Mateo, Los Altos. Mileage will be reimbursed.Responsibilities: Provides hands-on user support by troubleshooting hardware and software problems for desktop and laptop computers Configures workstations for new users and upgrades existing equipment and software Sets up and maintains network and telecommunication systems Troubleshoots LAN, server and connectivity issues Utilizes ticketing system, when necessary Re-images computers, performs data migrations and restorations, and conducts remote problem solving as neededREQUIREMENTS: 2 to 5 years of experience Excellent communication and customer service skills Office 365 HEAT or ServiceNow Ticketing System experience VPN set-up experience Mac experience is a plus Mobile support experienceKforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.