Job Details

ID #2700944
State California
City Concord
Full-time
Salary USD TBD TBD
Source Lithia Auto Stores
Showed 2019-09-13
Date 2019-09-14
Deadline 2019-11-12
Category Et cetera
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Service Advisor

California, Concord 00000 Concord USA

Vacancy expired!

OverviewLithia Chrysler Dodge Jeep Ram Fiat of ConcordService AdvisorHelping satisfied customers drive away with a smile on their face is what we do - join a team focused on earning customers for life!Company Info/BenefitsWe are one of over 180 Lithia Motors Dealerships nationwide representing over 30 manufacturers in 18 states! Being one of the largest dealership groups in America, there are many opportunities for you to pursue your short and long-term career goals. We are committed to growing our company and Growing our People!We offer a comprehensive compensation and benefits package and all the tools you will need to be successful. Our offerings include:

Medical, Dental and Vision Plans

Paid Holidays & PTO

Short and Long-Term Disability

Paid Life Insurance

401(k) Retirement Plan

Employee Stock Purchase Plan

Lithia Learning Center

Vehicle Purchase Discounts

Wellness Programs

ResponsibilitiesAs a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.

Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.

Develop estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles.

Prepare repair orders (RO), obtaining approval signatures and entering RO into service database system.

Communicate additional repair and service needs to the customer based on vehicle inspection.

Administer the manufacturer warranty for qualifying vehicle repairs.

Keeping customer informed of service specials, completion times and service expenses.

Qualifications

Previous Service Advisor experience, preferred.

Prior experience as an automotive technician a plus.

A team player who is focused on providing exemplary customer service.

Basic mechanical understanding of an automobile.

Hiring Requirements

High School graduate or equivalent, 18 years or older

This is a driving position that requires an acceptable driving record and a valid driver’s license in your state of residence.

We are an equal opportunity employer and a drug free work place. A criminal history background check and pre-employment drug screen will be conducted on the final candidate prior to beginning employment.ID2019-59907of Openings1Job LocationsUS-CA-ConcordStore NameConcord CJDCategoryService

Vacancy expired!

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