Vacancy expired!
A Bell Person e scort s arrivin g an d departin g guest s i n a friendly , c ourteou s manne r t o an d fro m thei r accommodations, transportin g thei r luggage . Acquaint s eac h gues t wit h roo m an d features.
What will I be doing? ESSENTIAL FUNCTIONS- Retrieves guest items from cars, busses, vans and carts. Grasp, lift, carry and/or load luggage And packages onto a bell cart to transport items throughout hotel to designated room. Navigates bellcart through public areas, guest room corridors and to elevators.
- Escorts customers to accommodations, visually inspects room and telephone and deficiencies
- such as towels to housekeeping immediately. Points out room features and directory for reference.
- Listens and responds to guest inquiries using a positive, clear speaking voice. Answers
- Questions and offer assistance giving accurate information regarding outlet hours, other hotel services, directions to local attractions or function rooms, car rentals, air line shuttle service, etc.
- Organizes and store luggage as necessary in a designated area.
- Greets customers immediately with a friendly and sincere welcome. Remain calm and attentive,
- especially during heavy hotel activity and emergencies
- Hospitality - We're passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing, all the time.
- Leadership - We're leaders in our industry and in our communities.
- Teamwork - We're team players in everything we do.
- Ownership - We're the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
Vacancy expired!