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A Doorperson provides a transportation service to Guest and visitors as requested, where safety, cleanliness, and superior customer service are always included.
What will I be doing?As a Doorperson, you will provide a transportation service to Guest and visitors as requested, where safety, cleanliness, and superior customer service are always included. A Doorperson contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:- Welcome Guests on arrival and assist with their luggage
- Oversee delivery and safe keeping of luggage, keep the luggage room in order
- Stay current on all hotel services as well as VIP requirements and special events
- Demonstrate a current knowledge of external locations, attractions and landmarks in the vicinity
- Provide support to the Concierge in cases of emergency
- Comply with all hotel security, fire regulations and Health and Safety legislation
- Project a professional manner with an emphasis on hospitality and guest service
- Previous driving experience preferably in the hotel, leisure or retail sector
- Impeccable personal presentation with good communication skills
- Energy and enthusiasm with an eye for detail
- Calm, courteous and discreet
- A passion for delivering exceptional levels of guest service
- Good grooming standards
- Previous experience in as Doorperson or Concierge in busy hotels
Vacancy expired!