Job Details

ID #12359367
State California
City Costamesa
Job type Contract
Salary USD TBD TBD
Source Atrilogy Solutions Group, Inc.
Showed 2021-04-18
Date 2021-04-17
Deadline 2021-06-16
Category Software/QA/DBA/etc
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Program and Customer Success Manager

California, Costamesa, 92626 Costamesa USA

Vacancy expired!

Our direct current client is seeking a Technically savvy Program Manager to focus on the build out of new and leading edge technology around machine learning and AI. In this role you will be overseeing three key aspects of the overall Global product build of the Ascend Intelligence Services Product. This is a 6 month contract to start with strong potential to extend. •

Management of the Product Build Sprint Backlog for UK and US Sprints o Facilitate the running of sprints in the US, UK and future Geos on Sprints o Follow up to ensure requirements and status are updated on Jira Cards o Prepare status of backlog and progress in advance of sprint calls o Facilitate Sprint Calls for North America and UK for AIS

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Management and Triage Customer Product Issues in the US and UK for AIS products o Assign priority to a daily set of issues on the product raised internally and by customers o Triage it to the right folks - platform, product support, product build etc. to ensure it is addressed o Manage priority of issues using digital tools o Ensure P1 issues are appropriately addressed within the SLAs

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Program management of the operating Rhythm for UK, US swim lanes o Define overall milestones and deliverables with leadership and accountability around this o Manage the accountability in securing and providing status updates for various workstreams o Creating updates and artifacts which summarize the status of workstreams o Facilitate Steering groups and manage the operating rhythm o Follow up with stakeholders on specific actions and ensure they are completed KNOWLEDGE, EXPERIENCE, CAPABILITIES & QUALIFICATIONS EXPERIENCE: • Technically oriented experience with program management of software builds • Clear, structured and organized communicator, and ability to write detailed specifications • Experience with management of backlog of items and SLAs in product build/ customer success • Sector background likely to be from global financial services / fintech and data markets • Experience/ Interest with building data products/ analytics space bonus/ preferred Skills • Diligent meticulous and detailed oriented • Highly motivated and excited to part of something which will drive impact • Clear, structured and organized communicator • Good listener and ability to play back what was heard in a clear succinct manner • Ability to communicate with senior stakeholders to provide status and relay direction • Knowledge of agile project management tools - Jira • Ability to create clear structured written presentations - powerpoint • Ability to write clear written communications - word/ email • Digitally savvy and comfortable with learning new digital tools This person is ideally located in the pacific time zone however as long as you are willing to work in that time slot you can be located anywhere. For immediate consideration please submit your resume in Word format, along with daytime contact information.

LOCAL CANDIDATES ONLY PLEASE unless you are willing to relocate yourself at your own expense. Client is unable to provide H-1B Visa sponsorship at this time. All submittals will be treated confidentially. Selected candidate may be asked to complete a comprehensive background, credit and/or drug screening. Principals only, no third parties please.

Atrilogy Solutions Group, Inc. (est. 2000), in partnership with Peak17 Consulting (est. 2008), provides organizations of all sizes with high-quality, cost effective information technology (IT) staffing services. Atrilogy has been recognized by Inc. magazine as one of the nation's fastest-growing, privately held companies. Headquartered in Irvine, California, Atrilogy also has offices in Denver, Phoenix, & Atlanta with satellite offices in Boston, Jersey City, Las Vegas, and Delhi, India. Clients turn to Atrilogy for expertise in:
  • IT staffing and placement such as Project Managers, Agile/Scrum Masters, Business Analysts, DBAs, Software Engineers, Mobile Developers (iOS, Android), DevOps, Automation, QA, Systems & Network Engineers, Cyber Security / Information Security Specialists, ERP, CRM, Business Intelligence, Data Warehousing, Big Data and Creative (UI/UX, Web Design)
Clients turn to Peak17 for expertise in:
  • Operational staffing and placement of Accounting/Finance, Human Resources, and Marketing professionals, as well as Information Technology resources.
Atrilogy Solutions Group and Peak17 Consulting are Equal Opportunity Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, protected veteran status, or any other basis protected by applicable law, and will not be discriminated against on the basis of disability. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. #HER

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