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Business Operations Manager, App StoreSanta Clara Valley (Cupertino), California, United StatesMarketing
4 years of experience in business operations, product management and/ or digital transformation projects
2+ years of relevant experience in management consulting or at a high-growth technology firm; Digital Media industry experience preferred
Experience with content management systems and digital/content supply chain and operations
Experience working with cross functional global teams across all levels of the organization and managing the implementation of complex projects
Ability to pursue multiple solutions concurrently to operational challenges
Ability to synthesize large amount of information and data to create a clear story digestible to different types of audience - business, engineering, executives etc
Strong quantitative analytical skills and experience developing dashboards and reporting tools using spreadsheet applications, Tableau etc.
Experience with programming languages such as Python a plus
Excellent business sense, project management skills, relationship management skills, and the ability to understand and resolve complex business issues
Excellent communication skills (written and verbal) and presentation skills
Have an enthusiastic outlook to problem solving and willingness to adapt in a highly demanding, collaborative and fast-paced environment with rapidly changing direction and new challenges
Experience with Agile Software Development / Project Management methodologies a plus
Knowledge of the iOS, macOS and App Store ecosystem a plus
DescriptionYou will partner with teams and senior management on a global scale on the development of business process and technology roadmaps that align with long term divisional strategies. Analyze current state operations and propose workflows and tool solutions that drive improvements to the organization WW or for addressing country-specific needs. You will work cross-functionally with business partners across Editorial, Business Management, Product etc. to identify and define short term and long term solutions to operational obstacles. You will document business requirements for process improvements/ technology solutions and prioritize these in alignment with strategic business goals. Work with internal engineering teams, & external vendors as needed, to support the build implementation of tools that scale the business. You will track risks/issues with development to ensure business requirements are met and advocate for future enhancements. Develop and document process flows & related tool guidance for new business processes resulting from business initiatives. Support leadership in implementing new ideas effectively within the Apple culture and managing changes to maximize the adoption of new tools or processes across the business. You will be responsible for defining operational metrics, creating dashboards and other reporting tools for business partners and leadership to understand business performance.Education & ExperienceUndergraduate degree in Operations, Business or related field; Advanced degree a plusAdditional RequirementsApple FooterApple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant at http://www1.eeoc.gov/employers/upload/eeocselfprintposter.pdf (Opens in a new window) at http://www1.eeoc.gov/employers/upload/eeocselfprintposter.pdf .Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. at https://www.dol.gov/ofccp/PayTransparencyNondiscrimination.html Learn more at https://www.dol.gov/ofccp/PayTransparencyNondiscrimination.html (Opens in a new window) at https://www.dol.gov/ofccp/PayTransparencyNondiscrimination.html .Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you’re applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance at https://sfgov.org/olse/sites/default/files/Document/FCO%20Poster%20Set%20All%20Languages%2010%2001%2018.pdf guidelines at https://sfgov.org/olse/sites/default/files/Document/FCO%20Poster%20Set%20All%20Languages%2010%2001%2018.pdf (opens in a new window) at https://sfgov.org/olse/sites/default/files/Document/FCO%20Poster%20Set%20All%20Languages%2010%2001%2018.pdf applicable in your area.Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program at https://www.apple.com/jobs/pdf/EverifyPosterEnglish.pdf (Opens in a new window) at https://www.apple.com/jobs/pdf/EverifyPosterEnglish.pdf .Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy at https://www.apple.com/jobs/us/accommodationdrugfree.html Learn more at https://www.apple.com/jobs/us/accommodationdrugfree.html (Opens in a new window) at https://www.apple.com/jobs/us/accommodationdrugfree.html .
Vacancy expired!