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Worldwide Demand PlannerSanta Clara Valley (Cupertino),California,United StatesOperations and Supply Chain
5+ years in a service, manufacturing or logistics operation
Experience in forecasting or planning
Extensive experience in analyzing large data sets and conducting ad hoc analysis
Adept at merging data from a variety of sources in order to generate conclusions through analysis
Aptitude for blending quantitative and qualitative data
Experience in executive level reporting
Service Operations experience a plus
Shown ability to track and manage ongoing activities within a project
Comfortable with ambiguity
Proven process improvement skills with a natural curiosity and desire to understand how things work
Excellent English communication skills - both verbal & written
Experience in leading or working in cross-functional teams to drive projects to completion
Independent self-starter who can handle multiple priorities in a fast-paced environment
Advanced Excel skills, including the use of macros, a plus
SAP APO a plus
Knowledge of SQL or Tableau a plus
DescriptionThis exciting role requires a creative problem solver passionate about building, maintaining, and driving innovative solutions to deliver outstanding customer service and to become the go-to expert for demand related activities for one or more LOBs supporting the AppleCare business. In this role, you will utilize analytical skills and available tools to collect, organize, and analyze data to support forecasting efforts. In addition, you will: - Develop, maintain and improve demand planning models to provide accurate forecasts in an ever-changing business environment - Complete root cause analyses and develop mitigation plans for any unexpected demand changes - Contribute to the improvement of AppleCare demand forecasting by developing tools that improve the speed and accuracy of service forecasts - Effectively and promptly communicate changes to model inputs and outputs that have significant relevance to business operations - Work with cross-functional team members in Engineering, Procurement, Channels, Readiness, Capacity Planning, and Supply Planning to execute the most cost-effective supply chain solutions for AppleCare - Play a leadership role in the standardization of deliverables; ensure adherence to commitmentsEducation & ExperienceRequires BS degree or equivalent. MS/MBA in Supply Chain or Operations is a plusAdditional RequirementsApple FooterApple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant at http://www1.eeoc.gov/employers/upload/eeocselfprintposter.pdf (Opens in a new window) at http://www1.eeoc.gov/employers/upload/eeocselfprintposter.pdf .Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. at https://www.dol.gov/ofccp/PayTransparencyNondiscrimination.html Learn more at https://www.dol.gov/ofccp/PayTransparencyNondiscrimination.html (Opens in a new window) at https://www.dol.gov/ofccp/PayTransparencyNondiscrimination.html .Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you’re applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance at https://sfgov.org/olse/sites/default/files/Document/FCO%20Poster%20Set%20All%20Languages%2010%2001%2018.pdf guidelines at https://sfgov.org/olse/sites/default/files/Document/FCO%20Poster%20Set%20All%20Languages%2010%2001%2018.pdf (opens in a new window) at https://sfgov.org/olse/sites/default/files/Document/FCO%20Poster%20Set%20All%20Languages%2010%2001%2018.pdf applicable in your area.Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program at https://www.apple.com/jobs/pdf/EverifyPosterEnglish.pdf (Opens in a new window) at https://www.apple.com/jobs/pdf/EverifyPosterEnglish.pdf .Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy at https://www.apple.com/jobs/us/accommodationdrugfree.html Learn more at https://www.apple.com/jobs/us/accommodationdrugfree.html (Opens in a new window) at https://www.apple.com/jobs/us/accommodationdrugfree.html .
Vacancy expired!