Vacancy expired!
Our Direct client is looking for a
Field Operations Analyst I for a 6-month Contract to Hire to work onsite at the Cypress, CA 90630 location - 6 month Contract to Hire
- Monday - Friday; Regular hour work week - days
- Work Location: Cypress, CA 90630
- 10% travel to the Corporate office in Downtown Los Angeles office
This is an Onsite role, 5 days a week. Due to the nature of the position this will be onsite role dealing with: Imaging laptops/computers and supporting automation products requires for the individual to be physically in the office and have access to all the necessary equipment. Field Operations Analyst I: The key skillsets to focus on: - Bachelor's, Technical Degree or equivalent work experience in a related field required
- 1+ years' experience providing IT support in a warehouse and/or office environment required
- 1+ years' experience with all Microsoft Office products required
- 1+ years' experience with various end user computing devices (PCs, Laptops, tablets, cell phones, and printers) from major manufacturing companies required
- 1+ years' experience using automated tools, such as SCCM and MDT, to image computers, including PCs, laptops, and tablets required
- 1+ years' experience supporting Warehouse automation products (Wireless access points, Thin Clients, RF scanners, and label printers) preferred
- Working knowledge and experience with troubleshooting network issues Excellent troubleshooting and analytical skills required
The Field Operations Analyst I will provide IT support across client. The Field Operations Analyst I is responsible for providing on-site support to end-users by installing, configuring, troubleshooting, and maintaining various types of software and hardware in support of our business offices and warehouses. The Field Operations Analyst I must be able to quickly evaluate business problems and work towards solutions through collaboration across the IT organization. The Field Operations Analyst I must be articulate, process driven, and have a strong desire to deliver outstanding customer service. This specific position will be focused on device imaging, applying our standard OS image to devices and ensuring that all applications are properly installed and configured. The Field Operations Analyst I should be detail oriented and have experience migrating a user's profile and personalization/settings from one device to another. Skills Required - Bachelor's, Technical Degree or equivalent work experience in a related field required
- 1+ years' experience providing IT support in a warehouse and/or office environment required
- 1+ years' experience with all Microsoft Office products required
- 1+ years' experience with various end user computing devices (PCs, Laptops, tablets, cell phones, and printers) from major manufacturing companies required
- 1+ years' experience using automated tools, such as SCCM and MDT, to image computers, including PCs, laptops, and tablets required
- 1+ years' experience supporting Warehouse automation products (Wireless access points, Thin Clients, RF scanners, and label printers) preferred
- Working knowledge and experience with troubleshooting network issues Excellent troubleshooting and analytical skills required
- Excellent customer service skills, with an ability to work with people with various technology backgrounds
- Must have the ability to communicate effectively (verbal and written) across all levels within an organization
- Detail oriented with interpersonal communication skills
- Must be self-motivated, extremely resourceful, and able to work independently, with minimal supervision and as part of a cross functional team
- Must be able to work in a fast-paced work environment; may be required to work additional hours to complete work efforts in response to reported customer problems and/or project assignments
- Excellent written, verbal, business, and technical communication skills required
Technical Support - Provides Tier II technical support via telephone, email, online or on-site to end users on a variety of technical issues and problem resolution techniques. Customer Service - Ability to develop and maintain strong relationships with customers by listening, understanding and responding to their needs.For immediate consideration please submit your resume in Word format, along with daytime contact information. LOCAL CANDIDATES ONLY PLEASE unless you are willing to relocate yourself at your own expense. Client is unable to provide H-1B Visa sponsorship at this time. All submittals will be treated confidentially. Pursuant to the Fair Chance for Hiring Initiative Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Principals only, no third parties please.Atrilogy Solutions Group, Inc. (est. 2000), in partnership with Peak17 Consulting (est. 2008), provides organizations of all sizes with high-quality, cost effective information technology (IT) staffing services. Atrilogy has been recognized by Inc. magazine as one of the nation's fastest-growing, privately held companies. Headquartered in Irvine, California, Atrilogy also has offices in Denver, Phoenix, & Atlanta with satellite offices in Boston, Jersey City, Las Vegas, and Delhi, India. Clients turn to Atrilogy for expertise in: - IT staffing and placement such as Project Managers, Agile/Scrum Masters, Business Analysts, DBAs, Software Engineers, Mobile Developers (iOS, Android), DevOps, Automation, QA, Systems & Network Engineers, Cyber Security / Information Security Specialists, ERP, CRM, Business Intelligence, Data Warehousing, Big Data and Creative (UI/UX, Web Design)
Clients turn to Peak17 for expertise in: - Operational staffing and placement of Accounting/Finance, Human Resources, and Marketing professionals, as well as Information Technology resources.
Atrilogy Solutions Group and Peak17 Consulting are Equal Opportunity Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, protected veteran status, or any other basis protected by applicable law, and will not be discriminated against on the basis of disability. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. #RNF Vacancy expired!
