Vacancy expired!
Required Skills:
- 7+ years’ experience successfully designing, developing and delivering training curriculum in a software environment required
- 7+ years of successfully developing and delivering training for Enterprise-level software solutions (e.g., ERP, BI, CRM, and ECM) required.
- Experience applying the principles of Change Management as part of an overall training strategy
- Excellent communication skills, both verbally and in writing, at all levels including customers, vendors, peers, business stakeholders and management required.
- Apply broad knowledge of learning and training concepts and principles
- Apply and adopt adult learning techniques and methods to audience
- Recommend delivery approach (e.g. Train the Trainer, On-line, classroom etc.) based upon customer needs
- Deliver training for moderate to high complexity technology-based solutions to a broad user base (e.g. office worker, warehouse worker, driver)
- Convey course objectives and ensure that the objectives have been met
- Establish credibility as an instructor
- Create a positive learning climate
- Coordinate all aspects of training logistics including; establishing training schedules, preparing training environments, training material delivery, training room preparation and setup
- Align learning approach to course objectives and student needs
- Encourage participation and build student motivation
- Adapt instructional style to foster change, overcome resistance and positively promote training and organizational objectives
- Work with the business sponsor and/or key stakeholders to define training delivery strategies, taking into consideration desired outcomes, student learning needs and optimal delivery mechanisms
- Conduct training needs assessments and identify the appropriate learning approach to meet student and organizational needs
- Apply learning theory in the design, development and delivery of a course curriculum, program or learning solution
- Design a training approach that considers the entire lifecycle of a technology-based solution
- Design and develop instructional material including training manuals, exercises, classroom assignments, etc.
- Consider and anticipate reusability when designing training modules
- Analyze, select and integrate technologies to deliver an optimal training experience
- Evaluate learning design
- Select appropriate learning impact evaluation strategies to measure learning impact vs. course objectives
- Communicate and gain support for the training evaluation plan
- Collect, analyze and interpret course evaluation data
- Look beyond course surveys to analyze the impact and benefits of training
- Modify training approach for future training based on evaluation results
- Assist with internal Organizational Development (OD) initiatives
- Provide the company New Hire Orientation training as required
- Pursue training and development opportunities; Strive to continuously build knowledge and skills
- Other duties as requested
- Bachelor’s degree in computer science, information science, Business management or equivalent work experience in a related field required
- 7+ years’ experience successfully designing, developing, and delivering training curriculum in a software environment required
- 7+ years of successfully developing and delivering training for Enterprise-level software solutions (e.g., ERP, BI, CRM, and ECM) required.
- Experience training ERP systems required. Experience training Microsoft Dynamics D365 F & OP a plus.
- Experience applying the principles of Change Management as part of an overall training strategy
- Excellent communication skills, both verbally and in writing, at all levels including customers, vendors, peers, business stakeholders and management required.
- Proficiency with Microsoft Windows and Microsoft Office products required
- Detail oriented with excellent interpersonal communication skills
- Excellent customer service skills
Vacancy expired!