Vacancy expired!
Staffing Requirement Tier 3/4 LTE Backup Advanced Support Engineer Location: Denver, CO at Customer Site No of Requirement: 2 Client: Charter Communication Job Profile:
- Provide Tier 3/4 wireless network engineering support on Wireless LTE backup Network solutions
- Responsible for advanced support of wireless network issue analysis / triage & resolution (RCA)
- Service Integration, Testing, and services provisioning of CPEs in OSS and advanced configuration of network links
- Pro-active analysis & preventive measure to be taken to ensure no surge in tickets during onboarding process
- Strengthened the process & documented the understandings, create MOPs / manuals (fix / triage) to minimize ticket AHT
- 5 years' experience in IP Data Network and Wireless Network Engineering & Advanced Support
- Proficiency in Advanced IP Data Network & Wireless Networking Knowledge
- Good knowledge on Enterprise wireless Access points, Controllers, LTE, SIM provisioning, Bridging, Switching, Routing, Ethernet and Transport technologies and protocols
- Good to have Cisco Certified Wireless network Professional (CCNP ), Wireless industry and vendor specific training (Cisco, Ariss, Craddlepoint & Ruckus, etc.)
- Good knowledge of OSS / IT provisioning & Integration
Vacancy expired!