Vacancy expired!
DescriptionAre you a results-oriented and productive individual? Then this position may be the perfect fit for you! OfficeTeam is currently seeking candidates for the position of Customer Relations Representative, to join a retail and sales company. As a CSR, you will be responsible for attracting potential customers by answering product and service questions and suggesting information about other products and services. You will also process orders, prepare correspondences and fulfill customer needs to ensure customer satisfaction. The perfect candidate will be able to handle customer complaints and ensure quality of service is provided in a timely manner. Located in the El Segundo, CA area, this position is short-term, temporary, to full time.Your Responsibilities:
Assists customers with product selection
Documents customer feedback and inputs in ticketing system
Ensures prompt and proper resolution of customer queries
Manage large amounts of incoming calls
Build sustainable relationships and trust with customer accounts through open and interactive communication
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Requirements
High school diploma or equivalent; degree is a plus
2-3+ years of relevant experience
Excel at customer satisfaction and retention
Flexible and hard working
Ability to meet deadlines and prioritize
Superior computer skills and telephone etiquette
Proven knowledge of Microsoft Office applications such as Word, Excel, and Outlook
Excellent verbal and written communication skills
Persuasive speaker, excellent interpersonal skills
Organized and time management skills
If interested, apply today and submit your resume to maritza.velazquez@officeteam for immediate consideration.OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.Apply for this job now or contact us today at 888-490-4154 for additional information.All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.© 2019 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.Salary: $37000 - 42000/yearLocation: El Segundo, CADate Posted: May 23, 2019Employment Type: TemporaryJob Reference: 03080-9501969174Staffing Area: Office & Administrative
Vacancy expired!