Vacancy expired!
Net 2Source Inc. is an award-winning total workforce solutions company recognized by Staffing Industry Analysts for our accelerated growth of 300% in the last 3 years with over 5500+ employees globally, with over 30+ locations in the US and global operations in 32 countries. We believe in providing staffing solutions to address the current talent gap Right Talent Right Time Right Place Right Price and acting as a Career Coach to our consultants. Please find below the job description. Position : Deskside Support Location : Emeryville, CA (Onsite) Type : Full Time Employment Job Description/Responsibilities:
- Provide hardware/software support services to onsite client including break/fix
- Deskside Support - Break/fix, PC staging, asset management, software installation, PC troubleshooting, printer support, process remedy ticket request, compliance tasks, account management, and provide end support to end users
- Implement virus detection and eradication procedures
- Diagnose end-user system failures and implement repair solutions
- Diagnose printer and other peripheral devise failures and implement repair solutions
- Troubleshoot network devices in order to ensure connectivity from the PC to the Network
- Provide hardware/software support services to onsite client including break/fix
- Implement virus detection and eradication procedures
- Diagnose end-user system failures and implement repair solutions
- Troubleshoot network devices in order to ensure connectivity from the PC to the Network
- Technical degree or equivalent end-user supporting experience
- Experience with Deskside and basic troubleshooting skills including hardware, software, printing, networking, file shares, etc.
- Knowledgeable in MAC and IOS Systems, Windows 7 and 10 experience - ability to resolve Windows 7/10 and MAC Operating System Issues and Errors
- Proficient in the latest Microsoft Office Applications (Office 365)
- ServiceNow or related ITSM ticketing tool experience
- Printer and scanner support
- Knowledgeable in Customer infrastructure support
- Mobile Device Support Experience
- Familiarity with Microsoft Active Directory
- Experience with computer asset tracking
- Experience with user ID creation
- Some experience with support and administration of network phones (VoIP system).
- Understanding of Symantec Virus Scan software
- Ability lift up to 50 lbs. when moving electronic equipment
- Great customer service skills
- Ability to multi-task
- Team player
- America's Most Honored Businesses (Top 10%)
- Awarded by USPAAC for Fastest Growing Business in the US
- 12th Fastest Growing Staffing Company in USA by Staffing industry Analysts in the US (2020, 2019, 2020)
- Fastest 50 by NJ Biz (2020, 2019, 2020)
- INC 5000 Fastest growing for 8 consecutive years in a row (only 1.26% companies make it to this list)
- Top 100 by Dallas Business Journal (2020 and 2019)
- Proven Supplier of the Year by Workforce Logiq (2020 and 2019)
- 2019 Spirit of Alliance Award by Agile1
- 2018 Best of the Best Platinum Award by Agile1
- 2018 TechServe Alliance Excellence Awards Winner
- 2017 Best of the Best Gold Award by Agile1(Act1 Group)
Vacancy expired!