Job Details

ID #15695774
State California
City Folsom
Job type Permanent
Salary USD TBD TBD
Source NES
Showed 2021-06-21
Date 2021-06-07
Deadline 2021-08-06
Category Et cetera
Create resume

Project & IT Manager

California, Folsom, 95630 Folsom USA

Vacancy expired!

IT Project & Support Manager

(Local Candidates Only)Company Information: NES is a nationally recognized leader in environmental, health & safety (EH&S) training and consulting. We provide industrial hygiene consulting services in the areas of indoor air quality, water damage & mold, asbestos, occupational exposure to known or potential hazards, OSHA compliance, and other EH&S concerns. We specialize in delivering environmental compliance expertise on numerous issues, including stormwater, air quality, and hazardous waste management.Opportunity for the right candidate who is looking for a challenge and to be a part of a grown and exciting organization. If you are looking to be on a team that is passionate about advancing technology and creating solutions and processes from the beginning - this is for you!This is a hands-on, full-time position with day-to-day duties that include providing desktop, network administration, project management, and general support to our NES team members. You will drive a proactive administration and support strategy to the team by performing tactical and strategic project management and administration.Essential Duties and Major Responsibilities
  • Coordinate with outsourced IT partner on:
    • Network security and upkeep.
    • Installing, maintaining, and upgrading internal computer hardware and software systems to design and develop company productscontrol user access, setup, and passwords.
    • Setting up new users via MS Office 365 and managing licenses online for employees (office 365 subscriptions, for example)
    • Logs and tracks call using a database and maintain history records and related problem documentation.
  • Serve as the company's primary project management lead when it comes to software and internal infrastructure.
  • Plans and implements desktop and network projects for managed services customers.
  • Performs project planning, scoping, testing, and implementation.
  • Responsible for basic website design and maintenance.
  • Assist with asset inventory, deployment, and support.
  • Assists in selecting and implementing software in all functions of the organization as needed
  • Handles problem recognition, research, isolation, resolution, and follow-up for routine user problems, referring more complex issues to supervisor or technical staff.
  • To take ownership of user problems and be proactive when dealing with user issues, provide 1st and 2nd tier helpdesk support.
  • Responsible for assisting in the health and maintenance of network infrastructure assets within the organization.
  • Responsible for telecommunications and telephony services, both analog and VOIP services across enterprise networks.
  • Maintains accurate IT asset inventory and provides reporting to CFO of all company-owned assets.
  • Proposes and implements systems enhancements that will improve the reliability and performance of the system.
  • Assists with recommending, scheduling, and implementing system hardware and/or software upgrades or repairs, researches, evaluates and recommends software and hardware products.
  • To maintain a high degree of customer service for all support queries and adhere to all service management principles.
  • Assist with other duties as assigned.
Experience: 3 to 5 years of basic help desk, network/system administration, website maintenance, and project management experience.

Education: Bachelor's degree in IT, or certifications, highly preferredSpecialized Knowledge, Skills, Technical, and Abilities
  • Using the OS model for network troubleshooting (7 layers)
    • Physical layer
    • Datalink layer
    • Network layer
    • Transport layer
    • Session layer
    • Presentation layer
    • Application layer
  • Must have a solid understanding of Salesforce or like CRM
  • HTML needed to support website upkeep
  • Packet sniffing
  • Must understand office 365 and basic administration
  • understanding basic networking
  • TCP/IP and IP addressing
  • Basic oversight of routers switched and firewall
  • Understanding of the Project Management of basic PM Software, such as Asana, etc.
  • Knowledge of various project management methodologies
  • Proven leadership skills
  • Excellent communication, interpersonal and negotiation skills
  • Ability to make important decisions under pressure

Benefits: Medical, Dental, Vision, Employer paid Life, 401(k) with a generous match and paid time off and dynamic culture with established reputation in the industry! Relocation consideration for the right candidate.

Wages: 80K to 95K (DOE)Work AllocationEnd-User Support (on call as needed)10%Workstation/ Device Management10%Server/ Network Management10%IT Project Management and Initiatives60%Website updates and design10%
    Supervisory Expectations: This job has no supervisory responsibilities.Independence of Action: Results are defined, and existing practices are used as guidelines to determine specific work methods and carry out work activities independently; supervisor/manager is available to resolve problems.We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

    Vacancy expired!

    Subscribe Report job