Vacancy expired!
NEW Jr. ERP ADMIN - DIRECT HIRE OPPORTUNITY
IMMEDIATE NEED for a Jr. ERP Administrator to join our team in a Direct Hire, Full Time role. Will be REMOTE during Covid. Must work on PST. Must have excellent communication skills / user support experience. Responsibilities:- Participates in support activities across the ERP spectrum, including system and data issues, customer concerns and inquiries, research, procedural issues, scheduling, problem resolution. Develop a proficiency in our ERP system, processes andpractices, as well as the various software environments employed at FFNA
- Assists in the monitoring, management and system administration support for ERP solutions, including warehousing, procurement, financials, andmiddleware systems
- Provide technical support to end users remotely
- Prepares and obtains approval of functional specification documentation and effectively documents the solution for both the customer and internal reference following the appropriate support process
- Testing of customizations/new developments as per project requirements
- Process improvement and Bug identification, correction and testing
- Application customization, extension, and implementation of new modules
- ISV Integration of application such as Arena and Vertex
- Development of applications and reports based on the specifications
- Establishes and maintains an effective working relationship with our ERP software customer
- Administer minimal account access levels in the ERP system
- Document all in-house modifications or customizations, software versions, upgrades, and patches, and system integration processes developed as a result of a change to the ERP infrastructure
- Works with our ERP software vendors during implementations, upgrades, problem resolution, and support issues
- Manage incidents, errors, and service tickets relating to the ERP system
- Integration with legacy systems / data migration from legacy systems
- Database administration - Microsoft SQL
- Database exposure & administration (SQL)
- .Net and VB
- Knowledgeable in Windows server administration
- Excellent debugging, problem solving, & process implementation skills
- Knowledge of Agile. Continuous integration practices are strongly preferred
- Excellent problem-solving skills, process implementation skills and skillful in handling support requests at the same time managing various projects related activities in parallel
- Ability to customize ERP projects with various schemas and support
- Ability to learn and apply technical information and instructions
- Able to meet deadlines on a consistent basis
- Perform quality work within deadlines with or without direct supervision
- Interact professionally with other employees, customers, and suppliers
- Project management skills
- Ability to work independently (and with limited supervision) while understanding the necessity for communicating and coordinating work efforts with other employees and departments at all levels within the organization
- Ability to multi-task and work under pressure
- Strong organizational, analytical and problem-solving skills, along with excellent verbal and written communication skills
- Ability to analyze detail and perform structured decision-making on a daily basis
- Ability to develop solutions to a variety of problems of moderate to large scope and complexity using company or departmental policies as guidelines
- Must be capable of managing multiple priorities effectively and be able to identify and recommend best course of action from several alternatives
- Quality oriented
- High degree of initiative and ownership, attention to detail, and the discipline to follow through on assigned tasks
- Strong collaboration and relationship-building skills both internally and externally with suppliers
- Bachelor's Degree
- Excellent communication skills / User Support
Vacancy expired!