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Job Description
Visa Consulting and Analytics (VCA) drives tangible, impactful and financial results for Visa’s network clients, including both financial services and merchants. Drawing on our expertise in strategy consulting, data analytics, brand management, marketing, operational and macroeconomics, Visa Consulting and Analytics solves the most strategic problems for our clients.The US Consulting Practice within VCA provides consulting and solution services for Visa’s bank and credit union issuer clients in the United States. We apply deep expertise in the payments industry to provide solutions to assist clients with their key business priorities, drive growth and improve profitability. The VCA team provides a comprehensive range of consulting services to deliver solutions that address unique challenges in areas such as improving profitability, strategic growth, customer experience, digital payments and managing risk.The VCA team is looking for a Manager to join our consulting practice and play a role in developing high impact projects for Visa’s clients in the North America region. The potential candidate will be responsible for delivering and implementing projects and solutions with Regional & Community issuer clients. This person will develop initiatives to promote sustainable and profitable growth, thereby ensuring that Visa is both, the preferred brand and unique business partner.Potential engagements could include product development, program launch, customer acquisition, customer / merchant life cycle optimization, retention enhancement, benchmark analysis, profitability enhancement.Specific Responsibilities Include
· Proactively engage with VCA teams in regular strategic & planning discussions; cultivate and manage a pipeline of work with regional and community issuers.
· Leads consulting initiatives and contributes to closing the engagement by identifying potential opportunities with regional and community issuers.
· Develop frameworks, approaches, solutions and recommendations that effectively and efficiently address the most impactful opportunities and challenges.
· Build solutions and actionable insights that will help clients to grow their portfolios and customer engagement in their core business
· Partner with peers in other functional areas (e.g., Data Science, Scaled Solutions, Marketing, Data Products, Sales, Risk, Innovation) and across global regional teams to execute projects in ways that leverage the breadth and depth of Visa’s resources
· Produce insights, analyses and recommendations to improve client performance, boost growth, drive understanding of client issues and provide strategic guidance for client priorities across the verticals and segments
· Ability to effectively manipulate and analyze large data sets (industry and Visa) to determine meanings insights and recommendations for clients
· Build new scalable solutions, toolkits, best practice documents and consulting approach that can be applied across VCA practice
Incumbents applying for the role should be self-motivated, highly energized; detail-oriented individuals who will deliver strategic thought leadership, problem diagnostics and high impact solutions to clients support the growth and performance. Candidates must be able to develop enduring, strategic relationships with internal and external clients and across the Visa organization. This is an individual contributor role, reporting into a Sr. Director within VCA.
Qualifications
Basic Qualifications: 5 or more years of relevant work experience with a Bachelor’s Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhDPreferred Qualifications 7-10 years of work experience with a Bachelors Degree or 6 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 years of experience with a PhD. UR Only: MBA/ PhD degree without experience. Relevant experience at large management consulting firm or a retail banking institution Experience working with financial indicators to measure business performance. Significant focus on impacting ROI Strong analytical skills, with demonstrated intellectual and analytical rigor Self-motivated, results oriented individual with the ability to handle numerous projects concurrently Knowledge and understanding of banking operations and/ or payment schemes, including products & services, business systems and processes, marketing initiatives and card acquiring experience Excellent communication, story-telling and presentation skills Team player Technology mindset, curious, up-to-date with digital trends and applicationsAdditional Information
Work Hours: Incumbent must make themselves available during core business hours.Travel Requirements: This position requires the incumbent to travel for work up to 25% of the time.Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers, and reach with hands and arms.Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Visa will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of Article 49 of the San Francisco Police Code.
Vacancy expired!