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Job Description
The Director of Business Conduct will lead and support investigations related to alleged violations of Visa policy or law and providing metrics/reporting to the head of the Business Conduct Office and executive leadership. The Director will manage all aspects of Visa’s Harassment & Discrimination Program, including year over year strategy, internal events on ‘speak up’, communication and awareness, and annual and targeted training. In addition, the Director will be expected to work collaboratively across multiple functions at Visa such as Legal, Compliance, Human Resources, Employee Relations, Internal Audit, Global Safety & Security, Cyber Security and Finance.
Visa promotes an ethical culture and provides employees and outside partners with safe and confidential channels to report concerns. This position requires proactive day-to-day management of the global investigation process, the Compliance Hotline as well as conducting due diligence and statistical analysis on misconduct matters in an effort to identify trends and mitigate risks.
This position is a direct report to Visa’s Sr. Director- Head of Business Conduct office and is an Individual Contributor role.
Job Responsibilities
- Reinforce and support Visa's global investigation process and protocols across the organization’s multiple functions and geographies
- Lead investigations (primary focus on Harassment and Discrimination claims, retaliation allegations, HR violation of code, etc.), and support financial investigations (such as Conflict of Interest, Travel and Expense, vendor kickback, etc.)
- Conduct trend analysis, track and report case metrics (including intake, alleged violations, discipline, etc.) and summarize results for internal reporting purposes (monthly and quarterly)
- Manage investigations end-to-end, including intake meetings, background research, investigative interviews, and debrief meetings with leadership.
- Manage Visa’s Harassment and Discrimination program (including provide strategic direction to the program, communication and awareness, training)
- Travel approximately 10% of the time to support the Business Conduct Office
- Provide support for annual policy review and updates
Qualifications
Basic Qualifications 10 or more years of work experience with a Bachelor’s Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD
Preferred Qualifications 12 or more years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD Employment Law experienceis amajor preferredqualification HR/ER experience, CFE Experience handling internal investigations with an emphasis on Harassment and Discrimination investigations Experience drafting, updating and implementing compliance-related policies Experience conducting corporate internal investigations including intake, investigation, resolution and summary reports Excellent verbal and written communication skills. Excellent data analytic skills Proactive, highly responsive, sensitive to confidentiality concerns, collaborative, diplomatic, flexible and adaptable Ability to work independently and use good judgment while also collaborating frequently with BCO team members and others in Legal/Compliance/HRFlex Work Arrangement: This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office two days a week, Tuesdays and Wednesdays with a general guidepost of being in the office 50% of the time based on business needs.Additional Information
Visa has adopted a COVID-19 vaccination policy to safeguard the health and well-being of our employees and visitors. As a condition of employment, all employees based in the U.S. are required to be fully vaccinated for COVID-19, unless a reasonable accommodation is approved or as otherwise required by law.Work Hours: Varies upon the needs of the department.Travel Requirements: This position requires travel5-10% of the time.Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.
Vacancy expired!