Vacancy expired!
Datapath is looking for a qualified Technical Sales Support to join our sales team and help us achieve our sales goals. You will serve as a point of contact for customers and vendors with queries about service, products, orders and deliveries while providing excellent customer service to clientele and reliable support to the sales team.
Our ideal candidate will have some sales experience with a strong understanding of customer service best practices, quoting, vendor relations and inside sales tasks. If you have exceptional organizational skills and draw energy from being part of a winning team, we would like to meet you.
DUTIES:
Follow up on inside sales opportunities, processing orders and quotes via email or phone
Check data accuracy on orders and invoices, seeking pricing from vendors and registering deals
Ensure pricing and contracts are accurate and up to date
Contact clients to obtain missing information or answer queries, following up on delivered quotes and pricing requests
Liaise with vendors to ensure registered sales and retrieve pricing in a timely fashion
Prepare Technical Business Reviews (TBRs) alongside the Pre-Sales Design Engineer
Processing post TBR action items and ensuring completion
Maintain and update sales and customer records in CRM
Create and maintain monthly sales reports as requested
Communicate important feedback from customers
Develop and maintain an awareness of market behavior and competitive trends and respond accordingly.
Weekly and monthly meetings with the Sales Operations Manager to review weekly sales activities, progress on goals, and status of prospective customers
On-going education, training and maintenance of technology and product specific knowledge
Other duties, as assigned
REQUIREMENTS:
Previous work experience as a Sales Admin or Sales Support
Must have technical support experience
Hands on experience with CRM software and MS Office (Excel in particular)
Understanding of sales performance metrics
Excellent organizational and multitasking and communication skills
A team player with high level of dedication and ability to retain new information
Ability to work under strict deadlines and be detail oriented while prioritizing workload
Must have reliable transportation, current CDL and auto insurance coverage
Must be able to successfully complete DOJ Live Scan background check
BENEFITS:
In addition to a great work environment with a professional energetic team, Datapath offers Medical,
Dental and Vision health benefits, 401K, Life Insurance, Paid Holiday and Vacation Time.
If you feel youve got what it takes to fulfill this role, send your resume to Eren Flood!
Vacancy expired!