Vacancy expired!
We are a well-known company looking to add on an IT Support Analyst to our team. The Information Technology Department is currently accepting applications for a full-time contract-to-hire opening. Under the supervision of the Help Desk Supervisor, the successful candidate will perform the following:
- Provide phone, remote PC, and in-person technology support as part of a Help Desk team for operating systems, ERP platforms, web applications, and PC/Mac/Printer/network issues.
- Provide support to Windows and Mac OS clients in a network environment, plus MS Office Suite, and well-known browsers.
- Prepare documentation; update assigned work orders and knowledge base with issues and resolutions.
- Support the optimal operation of the IT department support team through timely problem resolution, escalation, and follow-up.
- Provide occasional field support to end-users.
- Participate in technology project teams.
Vacancy expired!