11 Jan
Bilingual Customer Service Rep (Spanish/English)
California, Gold country

Bilingual Customer Service Rep (Auburn, CA)

Pacific Educational Services, Inc. (PES) is seeking qualified candidates to work as a team in our Customer Service Department. PES has been providing programs for District Attorneys', Courts, and Probation throughout California for over 30 years.

Training and Work Location- Auburn

Responsibilities:

Answer incoming phone calls

Enroll and schedule clients into programs

Take payments and make collection calls

Capable of resolving clients' requests, questions or complaints while maintaining professional composure

All other duties as assigned

Qualifications:

Must be Bilingual, English and Spanish

Proficient writing in English

Experience working with high volume, multiple phone lines

Detail orientated, accurate, dependable

Computer skills including Microsoft Office

Will train on proprietary software

Hours:

Full-Time: 8 am to 5 pm, Monday-Friday

To apply- reply to ad with resume and short intro. Qualified applicants will be contacted for an interview.


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