Job Details

ID #15707834
State California
City Hawthorne
Job type Full-time
Salary USD TBD TBD
Source Expeditors
Showed 2021-06-21
Date 2021-06-21
Deadline 2021-08-20
Category Et cetera
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Ocean Export Supervisor

California, Hawthorne, 90250 Hawthorne USA

Vacancy expired!

Job Description

Scope of Position

Supervises staff in preparation and compiling of documents required by federal government for discharge of foreign cargo at domestic port, to serve as intermediary between importers, merchant shipping companies, airlines, trucking companies, and the US Customs Service and Other Government Agencies, by performing the following duties personally.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Includes the following. Other duties may be assigned.

  • Create and perform timely Employee Reviews for all members of team
  • Establishing and Mentoring a Number 2 who is capable of being a Supervisor
  • Train, Develop and Mentor all team members
  • Daily Review of Workflow
  • Carry out daily team huddles to review KPIs, Volumes and outstanding issues
  • Ensure staff is meeting company required goals
  • Continuous personal education of Ocean and Industry
  • Ensure financial welfare of team and department
  • Control Expenses and Manage Overtime for the team
  • Ensure Company credit policy is followed
  • Manage outstanding “OPS” Accounting issues for team and ensure they are closed out in a timely manner
  • Identify Process Discrepancies and implement corrective actions (Mapping out process)
  • Oversee Workflow distribution for team
  • Proactively approach customers ways of enhancing their experience with Expeditors
  • Aid in transition and implement of new accounts to appropriate team members
  • Ensure all processes are executed within in accordance with the OPS manual
  • Ensure processes are documented and communicated to relevant parties (DLSOPs, Process Maps, etc)
  • Monitor and Maintain Departmental KPIs
  • Work with team to understand the KPI’s and identify where team or operator is failing to meet expectations and implement corrective actions or remove bottlenecks to accomplish the departmental goals.
  • Manage all personnel vacations, sick time, cross training and ensure there is appropriate coverage
  • Manage the accounting discrepancy database

TRAINING

  • Obtain at least 52 hours of training per year
  • Obtain at least 26 hours of On The Job Training per year
  • Complete all legally & annually required training by branch deadline

SUPERVISORY RESPONSIBILITIES

Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities may include assisting with interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Qualifications

Minimum Qualifications:

  • High School Degree or equivalent required
  • Successful candidates must pass a background check
  • Must be 18 years of age or older
  • Good computer skills (Word, Excel, and familiarity with PowerPoint)
  • Must be legally authorized to work in the United States
  • Must not require future sponsorship for employment Visa
  • Must have the ability to work overtime in support of the department needs
  • Fluent in English, both written and verbal
  • Ability to multi-task and prioritize throughout the workday while remaining focused and organized
  • Demonstrated ability to be pro-active in thought and action
  • Strong organizational skills.
  • Analytical with a strong attention to detail
  • Effective interpersonal skills, including proven ability to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
  • Ability to work independently and in a collaborative team environment
  • Willing to pitch in and help on last minute projects or assist team members
  • Excellent written, verbal, and interpersonal communication skills.
  • Comfortable with numbers and basic mathematical skills
  • Has a demonstrated strong work ethic,and reliability
  • Comfortable working in a professional business environment
  • Must be able to commute to the city of Hawthorne, CA
  • Experience:Must have a minimum of 5 years experience or team lead experience or be a graduate of the Management Trainee Program.

Desired Qualifications:

  • Undergraduate Degree Preferred

Reporting Structure

  • Ocean Export Manager (direct)

Additional Information

Expeditors offers excellent benefits

  • Paid Vacation, Holiday, Sick Time
  • Health Plan: Medical, Prescription Drug, Dental and Vision
  • Life and Long Term Disability Insurance
  • 401(k) Retirement Savings Plan (US only)
  • Employee Stock Purchase Plan
  • Training and Personnel Development Program

All your information will be kept confidential according to EEO guidelines.

Vacancy expired!

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