Vacancy expired!
Overview:Siemens is seeking an experienced Service Operations
Supervisor for our Security Service team in South San Francisco, CA. This supervisory position leads our team of
technicians that support our customer at their campus.Our Culture:At Siemens, we
live and foster an ownership culture, in which every employee takes personal
responsibility for our company’s success.
We trust and empower our leaders to act as owners, self-direct their
teams, and innovate to succeed. We
communicate openly and honestly to learn from our failures and celebrate our
successes. We recognize individual and
team achievements frequently. We invest
in our team members, offering a wide variety of internal and external
development opportunities.Who designs
your future? You do. Working within our global company, you can
design the career of your dreams. We
have more than 200 offices in 101 countries providing you the opportunity to
see the world or stay in your own back yard.Do you want to
work for a company with innovating technologies that make the world a better
place? Can you see yourself learning,
growing, and succeeding in this opportunity?
If so, then we’d like to meet you!Responsibilities:
Supervises theactivities and performance of service team members
Provides technicalsupport, expertise, leadership, and accountability for daily service tickets issmall projects.
Plans multipletasks that include testing and committed activities for assigned service-relateditems. Supervises employees to ensure schedules are maintained and dailyservice tickets are completed according to customer standards
Provides directemployee mentorship and is responsible for employee development within theirgroup. Promotes, provides training for, and ensures implementation of divisionproductivity tools.
Activelycoordinates startup activity schedules with the customers Project Managers andto ensure correct staffing and correct abilities are provided to meetindividual task schedules and commitments.
Plans and justifiesmanpower, staffing requirements, tools, and other appropriate investments foreffective and timely execution of assigned work. Provides monthly project totalsfor hours worked by each team member, out of scope invoices and assists in monthlyforecasting. Ensures proper job management and cost control by reviewingproject financial statements with the Operations Manager
Directs andsupervises the development of small project startup and commissioning plans andthe use of those plans in the monitoring and control of progress in theexecution of the work. Reviews customer feedback and ensures high customersatisfaction.
Develops on call schedules,maintains timely communications and harmonious relationships between customerstake holders engineering, operations, and sales so that details, discrepanciesand changes can be coordinated to minimize cost and delay
Builds andmaintains an effective service organization committed to customer and employeesatisfaction and profitable growth. Manages or advises on hiring, training,development, allocation. and performance assessment of personnel within area ofresponsibility. Provides the tools, training and environment required toachieve employee success.
Required
Knowledge/Skills, Education, and Experience:
Required education: High school diploma, state-recognized GED, orstate recognized high school proficiency exam.
Required travel: 10%
Required Experience:
Five years ofexperience in Low-Voltage securityspecifically in Video and Accessbased platforms
Five years ofexperience leading a team or in leading project execution.
Other requirements:
Strong customer service skills.
Good verbal and written communications skillsin English.
Ability to read and understand design and constructiondocuments.
Skilled in the PC applications and in the useof word processing and spreadsheet programs. (Proficiency with MicrosoftOffice.)
Must be able to carry and move equipment andtools weighing up to 75 pounds unassisted.
Must possess a valid Driver’s license in goodstanding.
Must be at least 21 years of age toparticipate in the required Siemens vehicle plan
Qualified Applicants must belegally authorized for employment in the United States, and will notrequire employer-sponsored work authorization now or in the future foremployment in the United States.
Preferred
Knowledge/Skills, Education, and Experience
Preferred education: Bachelor’sDegree in a technical field preferred.
Preferred experience:
Management experience preferred.
Why Siemens?
Siemens is a globally diversified engineeringpowerhouse: an opportunity such as this one can open doors to engineeringpractices and businesses new to you, preparing you for a great future withpotential in so many types of fields—sustainability, energy, medicaltechnologies, to name a few—in almost any location you ever dreamed ofexploring.
Competitive compensation.
Excellent health, dental, and vision planswith many options from which to choose.
All employees receive Life Insurance, Short- andLong-Term Disability coverage.
401(k) match dollar for dollar up to 6% ofgross salary.
Education and tuition reimbursement programsavailable.
Extensive product training and professionalcareer development.
Siemens is an
Equal Opportunity and Affirmative Action Employer encouraging diversity in the
workplace. All qualified applicants will receive consideration for employment
without regard to their race, creed, religion, ancestry, national origin, sex,
sexual orientation, gender identity, age, marital status, family
responsibilities, pregnancy, genetic information, domestic partner status,
disability, weight, height or AIDS/HIV status, protected veteran or military
status, other categories protected by federal, state, or local law, and
regardless of whether the qualified applicants are individuals with
disabilities.#LI-PJCOrganization: Smart InfrastructureCompany: Siemens Industry, Inc.Experience Level: Experienced ProfessionalJob Type: Full-timeEqual Employment Opportunity StatementSiemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, protected veteran or military status, and other categories protected by federal, state or local law.EEO is the LawApplicants and employees are protected under Federal law from discrimination. To learn more, Click here at https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm .Pay Transparency Non-Discrimination ProvisionSiemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here at https://www.dol.gov/ofccp/pdf/pay-transpformattedESQA508c.pdf .California Privacy NoticeCalifornia residents have the right to receive additional notices about their personal information. To learn more, click here at https://new.siemens.com/us/en/general/legal/us-internet-privacy-notice-state-rights.html .
Vacancy expired!