User Experience Architect

Job ID#: 21-05820Job Title: User Experience ArchitectType: Direct-HireLocation: Hercules, CA Overview:We are seeking a highly motivated User Experience Architect (UX Architect) to join the User Experience Team driving change to our website. The ideal candidate for this high-visibility position will have an extensive User Experience and/or Information Architect background building global enterprise website. He or she will be fluent in interaction design, web and mobile architecture, and be able to design intuitive, user-centric workflows. The UX Architect will own the website structure and user flows and play a critical role in a planned site redesign. This person will work with our internal User Experience Team, external design agencies, the Corporate IT Team, and stakeholders across the organization on short- and long-term strategies to increase usability of our online channel. Because our online presence is critical for our long-term success, the person stepping into this position will be chartered with driving significant business growth online. The UX Architect will report to the Global e-Business Manager.Responsibilities:

• Assess the website and satellite websites to evaluate current usability, visual design, efficiency for end-users (customers), taxonomy, on-site search, and performance to identify opportunities for improvement.
• Analyze end-user (customer) needs and expectations for our website via user research including running Voice of Customer (VOC) surveys and/or focus groups.
• Facilitate business requirements and design discussions with peers on the User Experience team, our consultant design agency, and business stakeholders including global and regional product marketing.
• Use data from Adobe Analytics, Google Analytics, Power BI, ForeSee, SessionCam, BrightEdge and other sources to recommend and drive strategies and decisions based on data.
• Develop user flows and personas based around our multiple customer segments and their digital needs.
• Develop a content strategy, including a translation strategy, to create a single voice for our website, and include best practices for SEO and on-site search.
• Ensure all design decisions promote Search Engine Optimization (SEO) and on-site search relevance.
• Prioritize features and enhancements for our longer-term digital roadmap.
• Stay abreast of the latest web and mobile technologies.
• Communicate updates regularly with stakeholders and senior management.

• BS or BA in Information Technology, Management Information Systems (MIS), Web Programming, or a related field, or an equivalent combination of education and experience.
• Five+ years as a website User Experience Architect or Information Architect for an international enterprise-scale website.
• Extensive experience designing and delivering web and mobile solutions.
• Practical experience with modern Machine Learning techniques.
• Demonstrated experience and comfort with presenting reports and top-line recommendations to stakeholders and senior management.
• Experience working with cross-functional teams in a fast-paced environment.
• Experience in B2B life sciences and/or clinical diagnostics industries is a plus.
• In-depth knowledge and understanding of website and mobile architecture.
• Expertise in advanced SEO trends like schema markup, canonical URLs, and mobile SEO.
• Strong teamwork skills; ability to influence and coordinate with the creative teams, IT, and stakeholders to achieve our vision.
• In-depth knowledge of enterprise Content Management Systems such as TeamSite, Drupal, or similar.
• Skilled with web production and wire-framing software such as Visio and Photoshop.
• Excellent organizational, leadership, and communications skills.
• Excellent time management skills.