Project MECCA is searching for a Customer Service Representative to join our team. The Customer Service Representative will use their outgoing personality, eagerness to learn, natural enthusiasm and service experience to assist the residential sales team with all tasks involved in developing and executing our overall client marketing efforts. We are the liaison between clients and the community, building the bridge to generate customer retention, customer engagement and customer acquisition. Relationship-building between yourself and customers is a key part of this role.
Customer Service Representative Responsibilities:
Participate in product/service knowledge training on behalf of management
Execute sales directives in a residential sales setting
Assist customers with any questions they may have in regards to the client, their products and their services offered
Gain knowledge of marketing and branding strategy of all new clients the company acquires.
Ensure highest level of sales and customer service resulting in increased productivity and achieving goals
Customer Service Representative Qualifications:
Proven ability to set and achieve goals
Competitive drive and confidence to succeed in a company
Demonstrated ability to develop relationships with customers and coworkers
Ability to positively and proactively handle customer concerns and prioritize multiple tasks in a fast-paced environment
Excellent communication, interpersonal skills and advertising
High level of ownership, accountability and initiative
Customer Service Representative Benefits:
Opportunities for career advancement within any and all departments
Comprehensive suite of benefits provided a-la-carte and 401K retirement plans
Ongoing training and professional development
Supportive and collaborative work environment
Competitive commission pay rates. On average, around $900-1400 a week.
Project MECCA is an equal opportunity employer and is committed to fostering diversity and inclusion in the workplace. We encourage individuals from all backgrounds to apply. This position is a local position and requires in office training daily. Therefore, remote positions are not available at this time. By applying, you give permission for us to contact you regarding employment and interview opportunities and you can opt out at any time.