Vacancy expired!
Description
Robert Half Technology is looking for a Technical/Customer Service Support Specialist for one of our clients in Irvine, CA. This position is looking for a tech-savvy, customer service oriented individual who has a passion for helping others. This position is looking for for someone who is will to go above and beyond to better assist end users during busy peak months and days. If you are looking to start your career, make sure to apply now! Below are the requirements you will need to have to be considered for this position. Requirements Assist clients in their use of in-house software productsWrite professional responses using proper grammar, spelling and punctuation.Assess technical issues, troubleshooting, and identify solutions.Educate and coach customers on best practices for using their in-house products and services.Efficiently respond to customer contacts via email, chat and phone, maintaining composure during challenging situations.Complete tasks and projects as assigned by management.RequirementsAt least one year of experience in a customer support roleExperience in tech supportExcellent communication skillsMust be proficient in Microsoft OfficeExperience with Zendesk or a similar ticketing system is a plus Robert Half Technology matches IT professionals with remote or on-site jobs on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities.Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches you with jobs.When you work with us, you're working with the best. Robert Half has been recognized as one of FORTUNE's "Most Admired Companies" every year since 1998 and was named to Forbes' inaugural list of America's Best Temporary Staffing Firms.Questions? Call your local office at All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information. 2020 Robert Half Technology. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (www.roberthalf.com/terms-of-use).Vacancy expired!