Field Service Technician 5

Hi InfiCare has been providing Contingent Staffing and Direct Hire staffing services to its clients across the US and in four continents Since 2001. Starting from a modest beginning in 2001, today we service clients ranging from Fortune 500 companies to medium sized businesses as well as small niche firms. In US we are based at Dulles, VA. We are hiring "Field Service Technician 5" for one of our clients. Job Title: Field Service Technician 5 Location: Irvine, CA 92618 Duration: Long Term Contract Job Description: The main function of a field service technician is installs, maintains and repairs products such as equipment, integrated systems and subsystems, and software at the client and/or field locations. Instructs customers in equipment operation, provides technical assistance, performs preventative maintenance, troubleshoots equipment for malfunctions to eliminate problem in minimum time. A typical desktop technician is responsible for supervising the manufacturing and installation of computer or computer-related equipment and components. Job Responsibilities: Performs one or many of a wide range of installation tasks such as running conduit and cable, installing and connecting trays, racks and electronic hardware systems, connecting and testing both new and retrofit construction of audio/visual, computer server, network and telecommunications equipment. Installs, upgrades and removes products ensuring coordinative engineering field change. Assembles, installs and configures systems and equipment in accordance with site assessments and schematics. Completes system programming and optimization as part of the installation process. Completes final commissioning and integrated acceptance testing of electrical systems and associated equipment. Ensures the commissioning and final acceptance of critical path equipment is conducted to clients requirements and in accordance with applicable industry standards (API, ABS, DNV, etc.). Performs routine system maintenance and analysis functions, including hardware configurations and adding, removing and replacing equipment components. Provides on-site end-user training on system operation, maintenance and limited troubleshooting. Travels frequently to customer sites in performance of duties. The employee frequently is required to stand; walk; and use hands to finger, handle, or feel objects, tools, or controls. The employee is required to reach with hands and arms. The employee must lift and/or move up to 50 pounds. Assign staff to analyze user needs and recommend appropriate hardware. Direct technicians, engineering designers or other technical support personnel as needed. Skills: Verbal and written communication skills, problem solving skills, customer service and interpersonal skills. Expert ability to work independently and manage one's time. Expert mentoring skills necessary to provide support and constructive performance feedback. Expert knowledge of circuit boards, processors, electronic equipment and computer hardware and software. Expert knowledge of computer software, such as configuration management software, desktop communications software, operating system software and internet directory services software. Education/Experience: Bachelor's degree in computer science or related field or equivalent training/education required. 10+ years customer service related experience required. Should you be interested, please send me a copy of your resume in Word/PDF format along with the following details ASAP. Full Name: Current Location: Work Authorization: Salary / Rate expectation: Thanks & Regards Saurabh Kumar InfiCare Technologies| 22375 Broderick Drive #225 Dulles VA 20166 |Direct | www.infiCareTech.com | https://www.linkedin.com/in/saurabh-kumar-33956a17a/ Staffing Services since 2001 MBE Certified Recipient of Annual si100 Award The annual si100 award is given to companies "which display the characteristics of long-term visibility, sustained growth, business focus, profitability and customer and employee value-creation. The esteemed list consists of companies that have made a mark in their area of expertise."