Job Details

ID #7919449
State California
City Lagunaniguel
Full-time
Salary USD TBD TBD
Source UnitedHealth Group
Showed 2021-01-06
Date 2021-01-06
Deadline 2021-03-07
Category Et cetera
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Supervisor, Back Office - Laguna Niguel, CA

California, Lagunaniguel, 92607 Lagunaniguel USA

Vacancy expired!

The Supervisor, Back Office provides advanced administrative and support to the physicians with a fast paced area. This position will supervise the work of 6 staff and will be responsible for the front office operations, including heavy meeting and calendaring, and help with billing,Primary Responsibilities:Manages front office staff

Manages calendars and schedules appointments for doctors

Create/maintain calendars/coordinate meetings avoiding scheduling conflicts

Acts as liaison between management and the front office staff

Screens incoming calls and correspondence, and responds independently when possible

Assists with analysis and resolution of issues

Works with management on billing

Maintains current and archived files

Distributes reports and correspondence

Establish relationships and collaborate with team members and external resource personnel to facilitate office operations

Maintains EHR system

Other duties and responsibilities as assigned

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications:High School Diploma or GED

2+ years of related experience as an administrative assistant to a team

Strong proficiency with Microsoft Outlook, Excel, PowerPoint, Word, skills

You will be provisioned with appropriate Personal Protective Equipment (PPE) and are required to perform this role with patients and members on site, as this is an essential function of this role.

Employees are requiredto screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or a similar UnitedHealth Group-approved symptom screener prior to entering the work site each day, in order to keep our work sites safe. Employees must comply with any state and local masking orders. In addition, when in a UnitedHealth Group building, employees are expected to wear a mask in areas where physical distancing cannot be attained.

Preferred Qualifications:Managed Care or Healthcare industry experience a plus

Trustworthy and able to maintain confidentiality at all times

Works well under pressure

Individually identifies and resolves problems effectively and in a timely manner

Able to prioritize multiple tasks

Edits work for spelling and grammar and makes recommendations

Demonstrates accuracy and thoroughness and monitors own work to ensure quality

Dependable and punctual

Able to follow instructions, respond to management direction and solicit feedback

Excellent people skills

Professional appearance and pleasant telephone manner

Excellent communication skills. Must have good command of the English language, oral and written

Ability to interact with multiple levels of management including, clients and vendors

Action / results oriented

Adaptability and Creativity

High Integrity

Team Player - work and collaborate with all employees

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)For more information on our Internal Job Posting Policy, click here at http://www.hub.uhg.com/policies/human-capital/hiring-employment/Internal-Job-Posting/208 .Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.Job Keywords: Healthcare, Executive Admin, administrative, filing, appointments, scheduling, agenda, expense reports, correspondence, Excel, PowerPoint, OptumCare, Laguna Hills, CA, California

Vacancy expired!

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