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Principal Responsibilities:Do you have what it takes to brighten someones day and make him/her feel like a VIP regardless of the circumstances? Are you tech savvy, an amazing communicator and have an outstanding work ethic? If so, we'd love to meet you!Under the supervision of the Guest Services Manager, the Guest Services Team Member is a high profile customer service position delivering the highest level of service to our members, exemplifying professionalism, and creating a welcoming and friendly environment. The Guest Services Team Member is responsible for welcoming guests, answering phones, managing customer issues and requests, and providing administrative support to the Community Engagement management team.Minimum Qualifications:PAY RATE/STATUS:$12.00-$16.00 per hour DOE / Full-time, Non-ExemptQUALIFICATIONS:
High School Diploma is preferred but not required.
1 year of experience in hospitality/service industry.
Previous experience in Box Office or Guest Services is preferred but not required.
Previous experience with Tessitura, Ticketmaster, Showare, Paciolan or additional ticketing software/other CMS programs is preferred but not required.
Ability and willingness to become a Tessitura Master-User.
CPR/AED/First Aid Certified (or willingness to become certified)
PHYSICAL REQUIRMENTS:
Requires long periods of sitting and standing.
Frequently is required to stand, walk, sit, and reach with hands and arms for long periods of time.
Occasional lifting, pulling, climbing, kneeling, and bending.
Regularly required to communicate.
Specific vision abilities required by this job include close, distance, peripheral, depth perception, and ability to adjust focus.
Ability to do light lifting (maximum 25 lbs) as needed is required.
HOW TO APPLY: If interested in the position, please reply with your cover letter and resume. NO PHONE CALLSMORE DETAILS: Full-time positions are eligible for a wide variety of benefits that include:
Health Insurance
Life Insurance
Long-Term Disability Insurance
Paid Vacation and Holidays
403(b) Retirement Plan Contributions
FREE JCC Annual Family Membership
Agency Information:The mission of the Lawrence Family Jewish Community Center, JACOBS FAMILY CAMPUS is to provide social, cultural, educational, and recreational programs to individuals and families of all ages, religions, races, financial abilities, and physical and mental abilities. Likewise, the JCC provides equal opportunity employment to individuals of all religions and backgrounds. The JCC welcomes San Diego's diverse Jewish community and the community at large.Date Posted: 05/03/2019Title: Guest Services Team MemberJCC: Lawrence Family JCC of San Diego County- Jacobs Family CampusLocation: La Jolla, CA
Vacancy expired!