Vacancy expired!
DescriptionSeeking Customer Service Representatives!OfficeTeam is seeking an articulate, highly-skilled Customer Service Representative in the growing Financial Services industry. Are you someone who loves creating durable and productive customer relationships? Then this may be the role for you. This role will be situated in a challenging and dynamic environment. This could be the long-term temporary-to-full-time Customer Service Representative position you're looking for, if you can work in La Mesa, California!Your responsibilities in this role
Manage incoming telephone calls
Receive and send written business correspondence
Give exceptional customer service in a timely fashion
Be a part of business development by by actively cross-selling and referring customers
Requirements
Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Critical thinking, problem solving, ability to work independently
2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred
Experience performing extensive research to resolve complex customer inquiries
A consistently positive approach to your work that is rooted in a businesslike professionalism
Customer service and office administrative skills
Comfort and confidence when interacting with internal and external partners and clients/customers
Microsoft Office experience preferred
Excellent verbal, written, and social skills
Customer service experience
Answer Inbound Calls experience desired
Call center experience preferred
Proven ability to navigate multiple computer systems, applications, and utilize search tools to find information
We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us todayOfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.Apply for this job now or contact us today at 888.490.4154 for additional information.All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.© 2019 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.Salary: $16.15 - $18.70 / HourlyLocation: La Mesa, CADate Posted: September 18, 2019Employment Type: TemporaryJob Reference: 00690-0011173822Staffing Area: OfficeTeam
Vacancy expired!