Helpdesk Analyst

DescriptionRobert Half Technology is currently looking for a Helpdesk Analyst for our client in La Mirada, CA. This is a long-term opportunity with an industry leading company with an international presence. Helpdesk Analyst responsibilities include handling incoming calls, creating and resolving tickets, assisting users with basic technology troubleshooting, and escalating service requests as needed. If you are extremely passionate about growing your IT career and you meet the below listed qualifications for this Helpdesk Analyst position, please send your updated resume to Emily.Hess@rht.com or click Apply Now.RequirementsRobert Half Technology Helpdesk Analyst candidates in La Mirada should be able to meet the following requirements:2+ years recent Helpdesk experience or other IT Support experienceExperience with Office 365 creating/decommissioning email accountsComfortable with ticketing systems and meeting Service Level AgreementsExperience working in a fast-paced environmentKnowledge of troubleshooting in Windows environmentsBasic network and connectivity experienceAt least 1+ year experience utilizing Active Directory for password resets, and adding/deleting usersComfortable troubleshooting basic software and hardware issuesBachelor’s degree in computer science or related field preferredAdditional certifications, IT courses, or membership in technology related clubs preferredIf you would like to be considered for this Helpdesk Analyst job in La Mirada, CA, please send your updated resume to Emily.Hess@rht.com or click Apply Now!Technology doesn't change the world. People do.As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.Leader among IT staffing agenciesThe intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.Apply for this job now or contact our branch office at 888-490-4429 to learn more about this position.All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.© 2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.Salary: $20.00 - $27.00 / HourlyLocation: La Mirada, CADate Posted: September 24, 2019Employment Type: TemporaryJob Reference: 04810-9502202536Staffing Area: Technology