Vacancy expired!
Company Description
Join us and make YOUR mark on the World!Are you interested in joining some of the brightest talent in the world to strengthen the United States' security? Come join Lawrence Livermore National Laboratory (LLNL) where our employees apply their expertise to create solutions for BIG ideas that make our world a better place.We are committed to a diverse and equitable workforce with an inclusive culture that values and celebrates the diversity of our people, talents, ideas, experiences, and perspectives. This is essential to innovation and creativity for continued success of the Laboratory's mission. Job Description We have an opening for a Citrix/VMware Systems Administrator to provide advanced technical computer and infrastructure support for systems in this heterogeneous environment. You will work in a safety conscious, challenging, rapidly changing, and team-oriented environment to solve a variety of complex technical problems in a timely manner. This position is in the Information Technology Operations (ITO) Division, matrixed to the Weapons and Complex Integration (WCI) Infrastructure Support team within the Computing Directorate.This position will be filled at either the 393.1 or 393.2 level depending on your qualifications. Additional job responsibilities (outlined below) will be assigned if you are selected at the higher level.In this role you will- Work primarily at the main Livermore facility supporting and building infrastructure in a fast paced and heterogeneous environment while monitoring both Corporate and Isolated Network and Core Infrastructure Services, such as, Exchange, Load Balancers, Active Directory, Group Policy, Storage Systems, Backups, VMware, Virtual Servers, DNS, DHCP, Citrix.
- Design, implement, and support the current version of Citrix XennApp/XenDesktop, application publishing, and pool management, as well as VMware Horizon Instant Clones, App Volumes, Thin Clients, current version of vSphere versions, VDI,Virtual GPU clustering, Fiber Channel Storage, and VSAN.
- Provide expertise for the complex installations, configurations, and hardware and/or software upgrades using independent judgment to resolve complex systems and network-related problems.
- Evaluate and recommend procurements of Windows or Appliance based hardware and software in collaboration with management, customers, and team members.
- Independently resolve problems, requiring advanced knowledge of one or more platforms (e.g., Windows, Exchange, VMware, Active Directory, Citrix, Storage.)
- Define and maintain support documentation and procedures.
- Be a team player, maintain appropriate technology, computer security, and safety knowledge, and support and represent the Infrastructure Support team.
- Perform other duties as assigned.
- Diagnose, troubleshoot, and resolve highly complex system and network-related problems, including driving problem resolution, working with vendors, and managing cases as required.
- Serve as a technical leader and an internal and external consultant, providing highly advanced technical assistance to the user community and collaborating with customers in the design of their computing environment.
- Function as a technology advocate, ensuring the most appropriate solutions are employed and maintained.
- Ability to obtain and maintain a US DOE Q-level security clearance which requires U.S. Citizenship.
- Bachelor's degree in a computer-related field or equivalent combination of technical training and experience.
- Broad and in-depth knowledge and technical experience with Windows and/or Linux operating systems and/or Virtual environments and related hardware.
- Extensive experience with Exchange, Active Directory, DNS, DHCP, Computer Security and/or Networking Protocols.
- Ability to independently set priorities and resolve complex problems in a fast-paced environment.
- Experience exercising effective customer support skills in a diverse user community with widely varying levels of computer literacy.
- Proficient interpersonal and communication (verbal and written) skills, with ability to work independently and interact with a multi-disciplinary staff in a team environment.
- Highly advanced knowledge of and substantial experience with Windows, and/or Linux operating systems, and/or Virtual environments and related hardware.
- Substantial experience mentoring employees in technical skills.
- Substantial experience serving as a technical team lead on projects, achieving positive results, and driving projects to closure on time and on budget.
- Broad and in-depth knowledge and technical expertise with enterprise support tools for management, patching, or software distribution, computer network hardware, software, protocols, and principles, Windows computer security concepts and practices, computer network hardware/software, protocols and principles, and Windows operating systems.
- Professional computer certification (e.g., MCSA, MCSE, CompTIA A+, ACSP, RedHat) or a professional network certification (e.g., CCNA).
- Experience directing complex troubleshooting.
- Included in 2022Best Places to Work by Glassdoor!
- Work for a premier innovative national Laboratory
- Comprehensive Benefits Package
- Flexible schedules (depending on project needs)
- Collaborative, creative, inclusive, and fun team environment
Vacancy expired!