Job Details

ID #2681529
State California
City Loomis
Full-time
Salary USD TBD TBD
Source VCA
Showed 2019-09-05
Date 2019-09-06
Deadline 2019-11-04
Category Et cetera
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Client Service Representative (Receptionist)- Full Time & Part Time for BUSY 24 hr Hybrid Hospital

California, Loomis 00000 Loomis USA

Vacancy expired!

Company Info: VCA Inc. owns, operates, and manages the largest network of freestanding veterinary hospitals and veterinary clinical reference laboratories in North America, with over 900 hospitals located in the U.S. states and Canada, and more than 55 clinical laboratories. VCA is also a leading supplier of diagnostic imaging equipment to the veterinary industry, as well as operating a franchisor of premier dog daycare facilities.If you are a current employee, you need to apply through our internal career site. Please log into Workday and click on the Career worklet on the landing page or search for Find Jobs. You can also copy the link below into a browser to apply through our internal career site:https://www.myworkday.com/vca/d/inst/1$9925/9925$55986.htmldVCA Loomis Basin Veterinary Clinic is a well-established, AAHA-accredited, 24-hour emergency/specialty/general practice in Loomis, California—located just northeast of Sacramento.Come join our growing family at VCA Loomis Basin Veterinary Clinic! We are a large and busy AAHA-accredited, 24 hour, general, emergency and multi-specialty veterinary practice with 40 DVMs looking for friendly and enthusiastic members to join our skilled team. If you desire a fast-paced, high-caseload, supportive, and rewarding environment where you can practice and grow your skills to the fullest extent, don't delay in applying!We are looking for qualified, energetic people to join Client Service Department. Only those with Customer Service experience will be considered. This position works with the clients directly, NOT the animals, and is NOT an entry level position. If you are looking for an entry level position to care for the patients please apply to the appropriate adFull Time position: Approx: 40hrs/wk. Must be able to work nights, weekends and holidays. Enjoy having 3 days off per week, since the schedule is 4 ten hour shiftsESSENTIAL FUNCTIONS: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms Scheduling and confirming appointments Placing outbound calls for follow-ups and reaching out to prospective clients Presenting and explaining fees, including processing payments Recommending, selecting, and obtaining products and services, including prescriptions Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control) Managing medical records, charts, reports and correspondenceAbility to work in an extremely high paced environment GP/Emergency/Specialty HospitalAble to Multitask and work independently in a team settingQUALIFICATIONS: At least one year of proven past experience helping customers High School Diploma/GED or equivalent Excellent listening and communication skills Compassion for pets and people—as well as awareness and understanding of others’ reactions Proven decision-making skills to choose the most appropriate course of action The ability to integrate new information into problem-solving Proficiency in Microsoft Office Willingness to work non-traditional hours, including nights, weekends and holidays The ability to lift up to 40 lbs. and be exposed to hazards associated with pets such as allergies, contagious diseases, noises, odors, bites, scratches, and animal wasteWage is DOE and starts at $14.00/hrBenefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).VCA began in 1986 as a privately owned company with one animal hospital. Today, we are the largest family of animal care providers nationwide. Despite unprecedented growth, VCA has never abandoned its devotion to compassionate, comprehensive pet care. Take a look at our open positions throughout the U.S. and Canada! We’re always looking for top notch talent to join the VCA family!

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