Vacancy expired!
- Develop and manage the overall service delivery strategy and operations for the company's global business
- Develop and manage an organizational structure and team to deliver high value implementation services and solutions which exceed customer expectations
- Own a P&L and manage a cashflow-positive, high margin business
- Develop and refine solution offerings, requirements definition, and estimation processes and strategies for effective pre-sales engagement which are repeatable and templatized
- Facilitate an ongoing and consistent review of implementation activities and develop a collaborative process with Product and Engineering which ensures product and services enhancements based on customer feedback
- Manage internal teams, as well as 3rd party offshore and near shore resources, to ensure on time and on budget delivery with superior client satisfaction
- Ensure client satisfaction and willingness to be a reference based on a superior implementation experience
- Minimum of 12+ years of experience in system integration and/or enterprise software professional services
- Minimum of 10 + years of progressive managerial experience
- Minimum 8+ years implementing SaaS solutions
- Experience in the Media and Entertainment industry is a plus.
- Experience developing resources for career growth and ability to coordinate across internal groups for success.
- SAP, Oracle Financials, Netsuite, etc. Salesforce.com, JIRA and the Microsoft Office Suite.
- Experience managing complex projects, clients, partners, and organizations
- Proven experience establishing strong, executive level relationships
- Business acumen and financial (P&L) skills.
- KPI and metrics driven
- Proven experience managing and developing remote resources and distributed teams
- Strong collaborator with successful track record of working in a matrixed organization
- Excellent communication and collaboration skills
- IT staffing and placement such as Project Managers, Agile/Scrum Masters, Business Analysts, DBAs, Software Engineers, Mobile Developers (iOS, Android), DevOps, Automation, QA, Systems & Network Engineers, Cyber Security / Information Security Specialists, ERP, CRM, Business Intelligence, Data Warehousing, Big Data and Creative (UI/UX, Web Design)
- Operational staffing and placement of Accounting/Finance, Human Resources, and Marketing professionals, as well as Information Technology resources.
Vacancy expired!