Business Intelligence Manager

Business Intelligence Manager - Long Term Project - Remote/Los Angeles, CA. Genuent is Hiring a Business Intelligence Manager, Long Term Project possible contract to hire opportunity with a premiere banking and finance client based in Los Angeles, CA. If you're a match or know anyone that may be interested, please apply or contact WHAT IS THE OPPORTUNITY?The Private Banking executive leadership team depends upon accurate, timely, and well-synthesized information about sales and service activity in order to inform decision-making and assess staff performance. The Private Banking Division Business Intelligence Manager is responsible for both designing the systems that produce this information, and, analyzing the information to identify trends and issues. This leader will be part of a high-profile team that reports to the division's Executive Vice President that has a broad mandate to transform the client relationship management operations within Private Banking. Their typical activities will include engaging senior managers for business requirements, collaborating with technology managers to acquire data, designing and building dashboards to visualize KPI's, analyzing those metrics for insights, and helping those senior managers use those tools and insights in their roles. This candidate is expected to lead a transformation of the division's business intelligence capability through direct and indirect management of other resources. In particular, the candidate will partner with Technology resources to access and extend the available systems for consuming enterprise data, which include Salesforce, Tableau, Einstein Analytics / Tableau CRM, Snowflake, Microsoft PowerBI, and proprietary SQL databases. The ideal candidate combines strong business acumen and understanding of the private banking space, the ability to use data to drive decision-making and the skills to create useful dashboard and reports. WHAT WILL YOU DO?Understand Private Banking business & our business intelligence needs.

• Demonstrate a strong understanding of the wealth management space and strategy to succeed
• Assess the current business intelligence reports for their effectiveness and efficiency
• Establish relationships with key business stakeholders and analyze their goals and needs for information
• Identify KPI's required to produce insightful analysis / reporting and enable executive decision-making

• Study and develop a practical understanding of the bank's key systems for client information and metrics, including Salesforce Sales and Marketing clouds, CityData, CIS, CRISP, OFSAA (Oracle Financials), and Callidus (performance measurement & compensation)
• Design effective analytical data models in Snowflake or similar tools for integrating and extending this data so that it can be used by multiple parties within the division
• Develop automated processes to acquire, transform and load the data, while monitoring quality and validity, using SQL and other data transport tools
• Influence the design of Salesforce to capture the data needed to drive effective reporting
• Over time, transform the current data and reporting stack from one based on MS Access and Excel to a modern toolset that complies with bank and regulatory policies (e.g., Snowflake, Azure, Tableau, PowerBI, etc.)

• Analyze the data to identify common problems (missing data, new key values, inconsistencies, invalid values, etc.), and, continuously monitor and resolve those issues.
• Produce ad hoc analysis as required from executive stakeholders and deliver in various formats according to the need (Excel, PowerPoint, dashboards, etc.)
• Perform independent analysis to identify the important segments, drivers, breakpoints, and patterns
• Deliver these insights to senior managers via written and verbal presentations, formal and informal
• Incorporate those insights into the production reports and dashboards for use by the management team

• Minimum of 5 years of experience with CRM-related business intelligence tools required, including some or all of these tools: Salesforce, Einstein Analytics, Tableau, and Snowflake.
• Minimum of 5 years of experience in a banking/financial services environment required
• Minimum of 5 years of sales performance reporting and analysis experience required
• Minimum of 5 years experience demonstrating strong Excel and SQL capabilities, including complex formula/function development, writing macros, utilizing PivotTables and other methods to manipulate large datasets, including accessing ODBC data sources and SQL data manipulation
• Bachelor's Degree in finance, accounting or related field preferred

• Highly developed skills in Salesforce, Einstein Analytics, Tableau, Access Data Base, Excel, and Query capabilities, to enable data management and effective/efficient reporting and analytics. Proficiency in Word and PowerPoint.
• Demonstrated ability to design and implement analytical databases from scratch and implement efficient data sourcing strategies (batch and real-time)
• Performance measurement experience and strong analytical skills required, with an ability to arrive at logical and quick conclusions, and to facilitate structured decision-making for teams and stakeholder groups.
• Proven track record leading successful data transformation initiatives; able to lead specific projects and direct the work of others; highly developed teamwork behaviors.
• Must be self-directed and able to drive progress in fast-paced dynamic environment; demonstrated ability to manage multiple deliverables concurrently, with highly effective organizational and time management skills. Good planning and project coordination skills.
• Must be able to actively work with and interface with stakeholders at every level of the organization, requiring excellent verbal, written communication and presentation skills, and consultative approach capabilities.
• Ability to work on problems of diverse scope where analysis of data requires evaluation of identifiable factors, and utilizes insights to identify opportunities or issues and recommend solutions.
• Able to work both independently with limited supervision; and a strong team player and collaborative partner with peers and others to collectively solve problems, and contribute to or lead projects. Able to engage and help train less experienced team members.
• Demonstrated skill at issues resolution and problem solving, including ability to research and determine root causes and engaging partners in solutions.