Case Manager 1 - TLS SUNOFO

Job SummaryThe Case Manager will work as a team member with other social service professionals ensuring the delivery of quality care in accordance with the rules and regulations established for contracted agencies as well as adhering to the mission of St Joseph Center.ESSENTIAL DUTIES & RESPONSIBILITIESThe Case Manager’s key areas of responsibility include:Key Areas of Responsibility:Develop and implement an individualized service plan with clients that supports housing goals, increases income and mainstream benefits, supports employment opportunities, and addresses mental health/substance abuse issues, relapse prevention, medication management and any other risk factors that could impede accessing and/or maintaining permanent housing.Support clients as they navigate the housing process, including, but not limited to, housing location, landlord advocacy, rental application process, credit repair support, move-in support, and budgeting.Develop close working relationships with landlords, local service providers, outreach workers, case managers, and collaborative agencies.Provide ongoing case management services that will ensure successful permanent housing, decrease social isolation and reduce relapse risks, advocacy to deter evictions, and linkage and brokerage to any needed services such as medical/dental, mental health, substance abuse, life skills training, self-help, money management, meaningful community activities, volunteer services, job placement, etc.Utilize a harm reduction/housing first model when working with clients.Respond to urgent requests for assistance from clients or landlords as needed.Assist client with re-housing/ moving when needed.Keep thorough and high-quality case notes and enter in HMIS within 24 hours.Complete all forms required for rapid rehousing thoroughly and completely.Obtain and retain all required documentation (e.g., leases, income verification) as required by the program.Participate in all meetings with collaborative agencies and other community meetings as directed.Complete all requests for reporting in a timely manner.Other duties and responsibilities may be assigned. The duties and responsibilities listed are designed to provide typical examples of the work performed; not all duties and responsibilities assigned are included here, nor is it expected that all similar positions will be assigned every duty and responsibility.